Hanoi Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 89 reviews
6/10
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10/10

"Overall great airport"

(United Kingdom)

Not Verified | Was flying from Hanoi T2 for 11pm flight to Paris. Good signage, was from check-in to gate in around 10 minutes. Due to lost baggage on flight over to HCMC, they gave us front row seats, which were very nice. Good selection of duty-free shopping to pass the time, as we arrived early at our gate. Overall great airport.
Experience At AirportDeparture Only
Date VisitApril 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"signage is a bit confusing"

(Vietnam)

Trip Verified | There are plenty of places to sleep, you can easily find a quiet gate to sleep at without anyone bothering you, there are some comfy lounge chairs (I forget at which terminal). My complaint would be that it is sometimes hard to navigate as signage is a bit confusing and there aren't that many people available to ask for help
Experience At AirportDeparture Only
Date VisitMarch 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"efficient customs and immigration"

(Vietnam)

Trip Verified | It is a great airport even if overcrowded during rush hours. Plenty of shops and good restaurants. The toilets are clean and renovated. Very efficient customs and immigration. The security lines move quickly. Good connection between terminals. I use this airport a few times per year and I'm satisfied each time.
Experience At AirportArrival Only
Date VisitMarch 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"fast and professional security"

(Vietnam)

Trip Verified | Great train service into airport, plenty of shopping before and after security, modern, super clean, easy to get from point to point, and fast and professional security. You can be from check in to gate in 15-20 minutes. Good job Noi Bai Airport!
Experience At AirportArrival Only
Date VisitMarch 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"airport is very clean"

(Singapore)

Trip Verified | The best airport that I have been to. The sleeping areas, the lounges, transit areas are all great. Even if you are on standby for the flight, no need to worry as it will be a convenient place to stay. The airport is very clean and convenient facilities as well as shopping along with many things to see.
Experience At AirportArrival Only
Date VisitFebruary 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"very well kept and maintained"

(North Korea)

Trip Verified | It's obviously a very well kept and maintained airport with all the amenities especially an in transit passenger could have. You feel secure and at ease where you have access to foods, some entertainment, flight information at hand. Simply the best.
Experience At AirportArrival Only
Date VisitFebruary 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"It is a great airport"

(Vietnam)

Trip Verified | It is a great airport even if overcrowded during rush hours. The leisure zone is really comfortable. Plenty of shops and good restaurants. The toilets are clean and renovated. Good connection between terminals. I use this airport few times per year and I'm satisfied each time.
Experience At AirportArrival Only
Date VisitFebruary 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"I felt comfortable"

(South Korea)

Trip Verified | Very safe. Most rows of seats were taken by other travelers. They had numerous ports for people to charge their phones/electronics, and I felt comfortable leaving their belongings on charge while sleeping. Felt very safe.
Experience At AirportDeparture Only
Date VisitFebruary 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"Large food selection"

(Hong Kong)

Trip Verified | Big airport, long distances. Quality wifi in most areas. Large food selection. Terminal signs and instructions were clear and informative. Staffs were nice. Very crowded at night. So it is better for you to arrive earlier if you have planned to spend a night out there. The environment is great.
Experience At AirportArrival Only
Date VisitFebruary 2018
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"staff are nice and polite"

(Vietnam)

Trip Verified | Convenient facilities, easy and fast access. The service is good. The staff are nice and polite. A lot of souvenirs available. The toilet is clean and facilities high tech. They have free WiFi and the speed is fast. However, there were some long queues.
Experience At AirportDeparture Only
Date VisitFebruary 2018
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
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