✅ Verified Review
| Poor and confusing signage. Insufficient staff to assist at automated baggage drop counter. Difficult to access the internet without going to special places that are not easy to find. In general the airline and security staff were very kind and helpful. But the airport led to more frustration than I normally experience with airports all over the world. An information desk staff person was unsmiling and impatient and did not even come to the counter or say bonjour but instead, he saw me looking at signs and arrows directing to a "pink machine" for a wifi code. I could not see a pink machine. He reached over to the counter, lifted and set down sharply a counter sign on the desk. His facial expression conveyed irritation. I still could not see any "pink machine" and he pointed his finger sharply across the way (certainly not in the direction of the arrows). No smile, greeting or words at all. He walked away. There was no one else at the desk and no one else waiting. I'm sorry to say that I lost my patience at that point and said to him "you could try a smile, you are rude." He then pompously and quite nastily said "I am not rude, you are in a bad mood." This was by then certainly true, and I'm sorry to say it escalated from there until we both walked away. I was actually in a pretty good mood until well into my airport experience, but I became increasingly stressed and then lost all patience when I encountered this unhelpful and unpleasant information desk staff person. He was seemingly poorly trained. This is the one of the most difficult airports I have experienced in many years of frequent travel in many parts of the world but I have never before encountered anything but courtesy at an information desk. I could find no place to provide feedback for the airport.