In my opinion Geneva airport rates poorly in comparison to other European airports. Going through can be a major hassle. We arrived and exited via GVA this week on our way to a Swiss ski resort picking up a hire car from the French side. Here are some practical steps that we will take next time: Arrival - Have a 2CHF coin or 2Euro for the luggage trolley. Pass through customs to the French side in the arrivals hall. Get ready for the very small and slow lift down to the car rental parking area. Stop at the border and buy a 20CHF motorway sticker. Departure - Arriving from the north via the A1 look out for the Ferney sign as already posted if you are returning a French hire car. There is a gas station just by the access road to the French side of the airport. You can't take your check-in bags to the Swiss side so check them in at the Swissport desk diagonally opposite the car rental desk and there appears to be no signage to help you with this! Cross over with hand luggage to the Swiss side and prepare for wholly inadequate facilities which are even poorer airside and in our case young and stroppy security personnel who handled their obviously new-found responsibility with no common sense or maturity. When a sensible airline rep was trying to get passengers through in order of flight time their response was to suspend all security checks for >20 mins declaring that everyone should be at security >2h before departure time (I thought that was check-in and in any case unusual for a European flight) thereby making all the flights from terminal B late that afternoon. Oh yes they also refused to speak any other language than French (despite their perfect English) to some poor Norwegians that had been called forward and then sent them all to the back of the queue. Not sure the English would have put up so well with that!