Fort Lauderdale Airport

✅ Trip Verified | Being from a Royal Air Force Family, I have been flying in and out of airports for the last 60 years. Never in all that time have I been treated with such contempt and rudeness as I encountered at the pre security Cross Grain Brewhouse in terminal 4. We entered to find very few spare seats and one table for four occupied by one man. My husband who suffers from vestibular neuronitis (a problem with balance) took a seat at the table as he was feeling dizzy. My husband is a Royal Airforce Veteran. He then suffered a tirade from one of the servers who told him he couldn’t sit there until the person at the table had finished his meal. Told him it was rude to sit there and asked ‘who would do that’. She continued with her abuse to myself and my daughter and added that we could not just have drinks, this after making us wait some time for her attention. We are from the U.K., were unaware that it is not allowed to take a vacant seat. This is an international airport where people from around the world with different rules and regulations visit. This woman is a very poor example of customer service, a disgusting ambassador for the airport and America. She left our family extremely upset with her atrocious behaviour. We had just spent two weeks in Florida where until this incident we were treated with respect and great courtesy by everyone we met. They were friendly, and helpful. I hope we never come across her like again.

Not Verified | I live in FLL, this airport which has just had a lot of work completed is horrid. I dropped off a friend at terminal 3 a few days ago and at departures they have designed so there's no cover from the rain - this is a place that gets 6 months of thunderstorms a year. What genius came up with this design. The result - everyone sitting in their cars waiting for the torrential rain to stop before getting out to get their luggage out. Talk about adding to what is an airport already at capacity and backed up with check in and security - I blame Spirit Airlines for that. Another thing - there is no decent lounges - this is an area where wealthy people travel through all the time for cruises and yacht trips. I hate Miami airport but at least they have nice lounges there, FLL needs to catch up and sharpen their game. On top of that last time I was there I had no mobile signal (T-mobile) and their WIFI is awful. I go to central and South American and have better WIFI - this is the USA there's no excuse for that!

Not Verified | Quite literally the worst airport I’ve ever flown into and I fly frequently for work. We had a layover in Fort Lauderdale and had to exit the airport to go to a different terminal to then re-enter and go through security again, and to top it off TSA wouldn’t let me go through precheck. Meanwhile my initial boarding pass is TSA precheck cleared and I showed the gate agent my TSA number, to which he rudely replied ‘this happens everyday’. If this is a daily occurrence how has this not been fixed yet!? Meanwhile we have to throw out all brand new drinks we bought at our first airport. Then my husband is stopped by security and has to throw out items that were already cleared through our first airport, which is one of the busiest airports in the world. Now sitting at the gate, the seats are covered in filth, trash is everywhere and there isn’t a single worker to be found cleaning the mess. I will never fly through this airport again.

Not Verified | I'm disgusted with what I experienced exiting the terminal on arrivals level. There was no security exiting the terminal. I was literally mobbed by men posing as Taxi and Uber drivers illegally. No police around to monitor and protect people from unauthorized solicitation. I deal with this in other countries, but never thought I would see this in the USA. This is way below the class of the USA.

Not Verified | I have never experienced an airport as bad as this one. Terminal 3 was truly disgusting with food and trash littered all over the floors and seats. We didn't want to sit in the chairs and sat on our bags instead because there was food grime everywhere. TSA pre check was closed and half of security was closed leaving us to navigate hours of waiting time. The kiosks at Jet Blue didnt work and again, over an hour wait. When we finally got through and were starving at 9:30pm because of a long day of travel, all of the restaurants were closed or closing and the only thing left was the fast food shake and burger place which was absolutely disgusting - food all over the floor of the kitchen area and trash everywhere. I could not believe I was in the United States - have travelled everywhere for years and this was truly the worst experience. Avoid this airport at all costs.

✅ Trip Verified | This airport is absolutely disgusting. I’ve flown in and out of here many times before but it’s been several years and I never remember it being this unclean. We are currently flying out of terminal 3 and the carpets are covered in food crumbs, trash, and things are just generally very dirty. It’s so filthy in here it actually stinks. Waiting for flights in airports is normally very annoying but this is so bad I’d actually rather be sitting and waiting on a plane. It’s also in need of some serious updating and tech updates. Oh, and the TSA agent was extremely rude. I got a full pat down and her hand went up my skirt which made me very uncomfortable. She also neglected to direct me to do what she needed me to do, she just stood there until asked her how she wanted me to hold my hands for whatever she needed so I could be done and move along. Will avoid flying in and out of this airport if I can.

Not Verified | Worst airport i’ve ever experienced. WiFi was awful could not even send an email due to such poor connection. TSA agents were rude and lines were extremely unorganized overall 1/10

Not Verified | Sitting at Gate 11 at 6.30 am it is filthy here, tables dirty, garbage on floor, the place looks unsanitary. People are taking up 4 or 5 seats to sleep, people sleeping on floor and in the aisles.

Not Verified | TSA subjected me to a full pat down in front of my children and the entire airport due to my infants bottle testing contaminated. I, originally, departed from a different airport and they used testing strips to test the formula. At FLL only a machine was used, and before all of this took place my body and hands were scanned. All of this showed obvious signs that I had nothing hazardous or trafficking of any products. I have never been more insulted in my life! The airport is extremely dirty with the gate areas being covered in food particles and trash. I will never use this airport again, and I will continually warn others of the harassment that a mother can experience while traveling with her child/children.

✅ Trip Verified | Arrived at Fort Lauderdale, three hours early to have dinner with the wife and kids, nowhere was it posted that there was construction at terminal 2 with nothing to choose from until you arrived at the gate. Three 6 inch cheese pizzas, almost $40.00 US! They weren’t even good pizzas! The wife picked up a panini. $10.00 US! So for about $70.00 CDN we had the privilege to eat. Thanks terminal 2 Fll. If you enjoy the airport shops, forget it, you have perhaps 2 for your shopping pleasure. Will choose MCO, MIA, or TPA in the future.