Fort Lauderdale Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 54 reviews
2/10
No Skytrax Rating
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3/10

Fort Lauderdale Airport customer review

Review by (United States)

Terminal H is horrible. Very little food selection. Once through security there is only access to minimal facilities. Only a few outlets for charging phones - many don't work! Generally, too many passengers and too busy in the terminal.
Experience At AirportArrival and Departure
Date Visit04-07-2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
no
3/10

Fort Lauderdale Airport customer review

Review by (Germany)

We flew with Air Canada to Ottawa. There is no Lounge access for Status Customer and/or BC Traveler. Departure was on time. Boarding were earlier than announced. Security check was fast but unfriendly.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
na

Fort Lauderdale Airport customer review

Review by (United States)

Worst airport I've traveled to. Customs is a joke especially if you are trying to catch a connecting flight. They don't care if you are going to miss your flight and have no respect towards customers. I have never seen such an unorganized international airport. I will be avoiding this airport at all costs. Spend a little more money and do what you can to avoid this stress.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
na

Fort Lauderdale Airport customer review

Review by (United States)

Having travelled the world this is one of the worst airports I've had the unfortunate pleasure to experience. Third world countries have more organized and passenger friendly airports than FLL. Not one employee seems to be engaged in their job and there is terrible to no choice to find something to eat. The restaurant staff do not offer a smile let alone "please come and spend money with us" and there was even an employee in uniform sleeping on one of the seats at a gate. Get your act together Ft Lauderdale your airport is an embarrassment.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Fort Lauderdale Airport customer review

Review by (United States)

Worst experience ever for going through customs at Ft Lauderdale airport. They treat passengers horribly. Won't travel internationally through this airport ever again.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping N/A
no
2/10

Fort Lauderdale Airport customer review

Review by (United States)

Of all the airports I've been to both domestic and internationally FLL ranks at the bottom of the list. While I had no problems getting in or out processing through security or boarding or de-boarding the plane it is the airport itself which has no personality or amenities for passengers. For someone with a few hours to kill you need more than two massive overly crowded food courts. Here all they offer are two food and drink areas both massively packed. I was relegated to five chicken strips and a domestic beer standing up while eating (no where to sit) for about $15. Most airports have many different areas like several basic food areas more upscale options and several more sports pub/bar areas. Not here it is all thrown into one area with confusing cafeteria style lines and nowhere to sit. I would avoid this airport at all costs. My home airport LAX is a joke but seems like a luxury compared to this place.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Fort Lauderdale Airport customer review

Review by (United States)

Flew into terminal 3 with a five hour layover. The only food option in terminal 3 is cuban food. The coffee is awful. Bought the caprese sandwiches at the deli. They were $11 and were soggy. We pulled out the low quality meat and ended up throwing away most of it. No way to go to another terminal for more options. Very disappointing.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Fort Lauderdale Airport customer review

Review by (United States)

Unfortunately I was very disappointed in this airport. For all the traffic they get from cruise ships they should have plenty of money to expand. They need to be triple the size! Long long check-in lines escalator not working long lines to elevator. In line for security screen were told that only flights leaving in the next 2.5 hours could be admitted though. People were waiting everywhere. Upgrade upgrade. I'll avoid this airport at all costs.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Fort Lauderdale Airport customer review

Review by (Costa Rica)

Arriving at FLL Airport was definitely awful. When the airplane landed we had to wait approx 20 min for the stairs to arrive. There were long queues at immigration and customs. For foreigners this is airport should be avoided by all means. Our baggage was open for check and verification and that was not a good experience at all but we had no choice other than co-operating.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Fort Lauderdale Airport customer review

Review by (United States)

Avoid this airport at all costs. FLL is too small to handle their volume of passengers. They cannot handle their international passenger load nor the load imposed by multiple cruise ship arrivals at Port Everglades. There aren't enough baggage agents nor TSA security agents and lines to handle the large crowds. Go to MIA instead. You will be much happier.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
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