Enfidha-hammamet Airport

Customer Reviews

No Skytrax Rating
Facilities 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 3 reviews
5/10
No Skytrax Rating
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1/10

Enfidha-hammamet Airport customer review

Review by (United Kingdom) 17th June 2015

By far the worst airport experience I have ever had. Yes it is clean, new and modern but these were the only good things about it. There were at least 12 flights within the space of an hour and then nothing for the next 3 or 4 hours, the result, total chaos! I think there were literally 5 or so security lanes serving what would have been probably 2,500 passengers in an hour. We got to the airport about 2 and a half hours before departure and queued for almost 2 hours to get through security! Some people were panicking and trying to jump the queue as their flights were being called, but rightly so the passengers near the front stopped them. It's the only time I've ever had to run for a flight in my life. Turned out they were still missing over 50 passengers on the flight as they were still stuck in the terminal. Consequently Thomas Cook had to delay the flight. The airport shouldn't allow so many flights to go at once if it's totally incapable of handling them all. If you somehow manage to go at a quiet time though I'm sure it would be a very nice airport!
Experience At AirportArrival and Departure
Date Visit14-07-2014
Type Of TravellerFamilyLeisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Food Beverages N/A
Facilities N/A
Wifi Connectivity N/A
no
0/10

Enfidha-hammamet Airport customer review

Review by (United Kingdom) 20th October 2013

This is the worst run airport we have ever encountered. On landing the queues to get through passport control were totally unacceptable. Five or six planes landed at once and only about 3 desks open. Took one and a half hours from when we got off plane to actually boarding the bus to hotel. One couple we met on holiday with 4 children waited two and a half hours! There was also no air conditioning which made the heat unbearable. On the way back our plane was delayed by over an hour due to the mismanagement of this airport. The pilot explained that we had missed our slot due to the cases being loaded too late and as we were already on the plane we just had to sit and wait. Our Tunisian friend said that the airport is always like this and that he has quite often complained. It is absolutely horrendous total unorganised chaos. p.s. Although the airport is clean the toilets are awful and when you come out someone is holding their hand out asking you for money for the pleasure of using the dirty toilet unbelievable.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities N/A
no
9/10

Enfidha-hammamet Airport customer review

Review by (United Kingdom) 20th July 2013

This is a comparatively new airport in Tunisia and I have nothing but praise for it. It is clean smart and well organised. Check in and Security were quick and once through to airside a really good duty free shop and a bar. Great views from the glass fronted terminal although the view of some aircraft can be obscured by the piers. Everything ran smoothly and just a pleasure to travel through this airport.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes