✅ Trip Verified
| Edinburgh Airport is not currently fit to deal with the number of passengers and routes it serves. This is apparent from the crowded seating areas and cafes/restaurants where people are forced to go to simply to sit down. There is also a lack of toilet facilities and almost always a long queue to use them. One positive is that I have never been substantially held up by security here even when departing during the morning rush. We were however delayed both on departure to and arrival from Abu Dhabi. During departure the aircraft was boarded and ready for pushback when the captain announced that we would be delayed around 45 minutes due to ATC clearance, given that we were already about 15 mins late due to boarding this is not ideal and we were worried we would not make our connection in Abu Dhabi onwards to Sydney. On the return journey we landed at around 6.40am, much earlier than our scheduled 7.20am arrival, I'm sure all passengers were grateful for this, especially those who had been travelling for 24+ hours from Australia, clearly all passengers were preparing to disembark when the captain announced that unfortunately we would not be able to get off the plane yet as there was not a stand available for us and we would have to wait on the taxiway for 10 minutes. Then it was announced the wait would be 40 minutes. Everyone on the plane looked miserable at this, most people just want to get off after so long being stuck in planes but no. Eventually we got moving and parked at the stand, once again people were gathering their things and finally excited to be getting off the plane, prematurely, next thing the captain announces that we have to wait another 10 mins as there are no ground crew available to deal with the aircraft as Edinburgh is very busy. So we wait again until the next delay is announced, this time it's due to departing passengers in the holding area with whom we can't mix as arrivals. After an age stuck on the plane and now actually past our scheduled arrival time we were allowed to disembark and proceed to a busy and crowded passport control hall then to baggage reclaim which to its credit was reasonably quick but also very crowded and warm. It seems like any slight change to schedule sends this airport into chaos as there are not enough ground crew, tow trucks and stands available to deal with the number of passengers and aircraft arriving, Edinburgh is barely coping and is not equipped to deal with problems or changes which obviously may arise in any airport.