✅ Trip Verified
| To start the rip off, the drop off parking charges are disgraceful, £2 for 10 minutes and £1 per minute after that, this is scandalous. What a Shambles it also is, both going out and coming back. The queues through security are horrendous in both directions, but generally worse coming back into the country. Didn't we get charged to put extra security in place a few years ago? So where is it, because I haven't noticed anything "extra". Passengers are treated like cattle, having to tread row after row of guided aisles, it's worse than being in a theme park. On the outbound trip the queue stretched from the turn styles right to the other end of the building, but this is usual for EMA. Coming back there were 2 queues, one stretching back way past the shelter which is well over 100 yards long and the other queue was almost as long but coming in at right angles to the sheltered queue, luckily the sun was shining for that queue, but if it had been raining there was no shelter for them so they could have been stood in bad weather or even snow at a different time of year. In the actual custom control room, or animal pen as I see it, the story is even worse, the queues loop back on themselves and it took over an hour and a half to get through the passport control. The room itself was stifling hot, due to the hot weather and the fact that they never put the air-con on, it's been like that for years. Our Granddaughter was actually sick halfway round. There are not enough "Tills" to get people through, on the wall is a poster saying "We aim to get everyone through within 25 minutes", what a joke that is. We only use EMA because it is local to us, but dread it every year because we know how bad it is. Despite taking so long to get through custom control our luggage wasn't anywhere to be seen, it seems it fell off the conveyor on the other side of the barrier. Prices inside the building are over the top compared to "normal" shopping. The Duty Free shops are no cheaper than the local supermarkets, but that seem to be the case all over. All in all it's not a pleasant experience, but unfortunately we put ourselves through it every year.