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Dubai World Central Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 6 reviews
7/10
No Skytrax Rating
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1/10

"the staff are awful"

(Romania)

Verified Review | Worst airport in over 100 airports I have been. It is incredible, we spent over one hour when arriving and almost 2 hours (1 hr 50 to be precise) when departing. The staff are awful, they have no respect even for parents with infants or people with disabilities. A young girl in a wheelchair had to wait for over one hour at the check-in counter alone. One reason we will never come to Dubai again is this airport.
Experience At AirportDeparture Only
Date VisitMarch 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
10/10

"it is a joy to use"

(United Arab Emirates)

I live in Dubai marina and this is a fantastic option to travel from. Small, quiet, check in to boarding in 5 minutes. It's still in its infancy before being ramped up to being a hub but it is a joy to use compared to big, busy DXB. Bags are always office in minutes and you sail through immigration.
Experience At AirportArrival and Departure
Date VisitFebruary 2017
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"very cosy and friendly"

(Greece)

A wonderful airport, very cosy and friendly. The only drawback as it is vast it has very long walking distances. The design is very Dubai in style - elegant with an affordable Duty Free. You can buy almost everything in very low prices. Definitely a very nice airport.
Experience At AirportArrival and Departure
Date VisitJuly 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"oversized facilities, empty feeling"

(Belgium)

Used DWC to leave Dubai to Doha and beyond to Europe. Airport is a very long drive from Dubai's main hotels, unless you are staying in Dubai Marina or Jebel Ali, but also then a 40 min drive. The airport was virtually empty with only 4 flights leaving between 11pm and 7am. Oversized facilities, empty feeling, restaurant and duty free staff just sitting around and playing on their smartphones. Boarding is with buses from the terminal. Will avoid even if no queues, for me part of the travelling is the "buzz" of an airport.
Experience At AirportDeparture Only
Date VisitSeptember 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"airport is so confusing"

(Philippines)

The airport is so confusing. I almost missed my flight. I had to walk a lot. There was no gate written in my boarding pass for my connecting flight so I had to check the monitor from time to time in order for me to find out the gate I would go to, it was exactly 30 minutes before the flight when the gate finally showed up and I still had to take the bus, and when I arrived to the stop, I had to walk more so I just ran because I was about to miss the flight and arrived to the gate 2 minutes before it had to close.
Experience At AirportTransit
Date VisitJuly 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no
10/10

"shortest ways you can imagine"

(Germany)

Travelling to Dubai can be done in 2 ways. Via the extremly large and crowded DXB airport with its endless ways to walk - or via the quite new Dubai World Central Airport (DWC). There you find the shortest ways you can imagine for an international airport. From the free and empty car-park to the gate it took me some 200m and 10 Minutes - included check-in, security and passport-control. DWC is on the south end of Dubai and, when starting the trip in Jumeirah, Ibn Batuta or Jebel Ali, it is really worth thinking about this option. With outstanding Qatar Airways, you can get everywhere from there via DOH.
Experience At AirportDeparture Only
Date VisitJune 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes