Dubai Airport

My first stopover in Dubai travelling between Australia and UK using Qantas. Dubai airport compares unfavourably to Singapore where Qantas used to stop on the Australia - UK route. The airport appears gleaming and modern from the outside but once you get inside problems are apparent. I couldn't find any internet terminals. There was no working Wifi. The food outlets are extremely expensive. The toilets were disgusting and absolutely filthy. Based on this experience I think I'll fly another airline and avoid Dubai altogether in future.

No USB or universal chargers on the airport Hardly any carpeted area. Outlets on the walls are only for Middle East pins for computers or cell phones. WiFi is easily overwhelmed and practically not working.

There was a storm in Dubai on 22/02/2014 and all flights in had to be delayed with a large number of passengers arriving in Dubai missing their connecting flights to other parts of the world and being stranded at the airport. Emirates seemed totally unprepared for this event and there were long queues to get tickets rebooked. I had to queue for 2.5 hours to get mine rebooked and was told the earliest available flight to my destination would be the next day meaning that I had to spend a day at the airport. Couldn't afford to stay the night at the airport hotel which costs a staggering USD $250 at the low end. Dubai Airport is a really bad place to get stranded. The many seats did not allow you to lay down and have nap since they have static metallic arm rests that cannot be raised. The lounge style chairs scattered around are taken up pretty quickly sometimes by selfish people who use these lounge chairs to put their baggage on. This airport is typically always crowded and the number of toilets available for that volume of passengers is disproportionately small. Internet connection was very patchy with the network struggling to support the large volume if passengers trying to connect there's paid high speed connections made available as an alternative for passengers. All in all a poor place to be.

Really modern airport. It was very clean and the lounges exceeded expectations. The staff were very kind and helpful and the signage didn't confuse at all. The food is great. I didn't have to wait because there weren't many queues. The duty free is world class and one of the best airports I have been to.

Generally I find DXB to be a good airport. Overnight in the Terminal Hotel once which was good. However they can improve by addressing the following: long queues at immigration not enough toilets food ridiculously expensive.

Massive airport but as a transit passenger I found it to be well sign-posted and had little difficulty in finding my gates and appropriate airport lounge. Overall extremely clean but was very busy both times I was in transit. My only adverse comments were a) when we arrived from Sydney no air-bridge was available so we had to catch a bus to the arrivals hall. This bus trip took some 20 minutes. After a long flight the last thing people want is to get on a bus - to me this cheapens the experience and is not a good look for a relatively new airport and b) I found the entire airport to be overly commercialised - just too many shops and I think there could have been a few more places for people to be seated.

This is definitely the worst airport I have visited in the last 10 years. Noisy crowded bad signage inadequate lighting to name but a few reasons. The toilets were the worst I have seen anywhere in Asia. Most of the duty free shops seem to be owned by one company and are expensive.

Went through Dubai Airport en route to Australia. Agree with so many negative reviews. Unfriendly staff shops full of high priced items. The worst part though were the ladies toilets I queued for 25 minutes the toilet rolls were locked in to their dispenser and impossible to retrieve the sink fittings were cheap and nasty all in all I would never go back there. It certainly made me see London Airport s in a new light so much friendlier.

Utterly appalling. I feel sorry for Emirates as the airline has gone to great efforts to make a first-rate airline with excellent service and great planes. Unfortunately they have Dubai as their hub. While the airport is clean and modern the attitude of staff and the customs process are to be avoided at all costs in future. I travelled to Europe and back over a month transiting via DXB both times and both times customs queue was a very long frustrating wait watching white-robed functionaries chat away instead of processing the passengers in their queues. The disregard for the passengers made me very annoyed especially when no regard was paid to the plight of parents with small children at the end of 22 hours of travelling. I will never travel via DXB again and that unfortunately will mean I cannot fly Emirates.

Extremely large airport with great range of duty free. Very clean and tidy airport. Signage system was also good and boarding into flights was also easy. Connecting between terminals was also easy. I only had a few concerns the first was that the queues were very long the second the staff were a bit rude and thirdly the Mosque was overcrowded but at an overall excellent and my favourite airport.