Dortmund Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 11 reviews
6/10
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9/10

"outstanding service and friendliness"

(Germany)

Verified Review | Today I experience an outstanding level of service and friendliness at Dortmund Airport. I forgot my mobile phone in the car of a friend, who than brought it to the terminal however I was already checked in at the security so the officer went into the terminal and got my phone for me. I have never experienced such a high level of service. Also the lady at the gate was very nice and made a lot of jokes while boarding. Overall the airport is clean and the signs are reasonable. Furthermore the airport is quite small so you wont get lost. In Addition to that there are 2 security check ins so the queing times are short. The only negative thing today was the wifi, you have to pay for it.
Experience At AirportDeparture Only
Date VisitJuly 2017
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"a good regional airport"

(Germany)

Verified Review | Dortmund Airport is an airport in the center of the Ruhrgebiet which offers mostly low cost airlines like Wizz Air. It is located in Dortmund Wickede, so you cab reach the city center in about 15/20 min by car. You can also use the bus, however the bus lines are not integrated in the VRR so you canot use your NRW ticket which is an disadvanted. The airport now offers 2 security ceck in desks, which decreases the waiting times. The airport does not offer free WIFI. After your check in you could shop in the Duty Free shop which is quite nice or eat something in pne of the cafes, you can also buy something at the kiosk. The staf is always profesional, nice and wants to help. Overall a good regional airport in the hearth of NRW.
Experience At AirportArrival and Departure
Date VisitJune 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"terribly organized"

(Bulgaria)

Terribly organized. Waited for 1 hour at the fast lane security check only to see that they let other people without fast lane tickets use the fast lane as well. When I complained they replied that they cannot control this.
Experience At AirportDeparture Only
Date VisitOctober 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
8/10

Dortmund Airport customer review

(Netherlands)

Small and easy to reach and navigate. Lots of parking space which is reasonably priced. Food and drink opportunities mediocre especially airside. Paying one euro for the shuttlebus to the parking lots is ridiculous. Time consuming when everybody has to purchase a ticket on a full bus. Paying for Internet (€3/hour) is a rip-off since most airports offer free wifi. But all in all a good airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Dortmund Airport customer review

(Germany)

Small airport with short ways. Sometimes there can be queues. but there's everything you need restaurants cafe enough check-in desks visitors terrace for free and several travel agencies. The airport shuttles from the next train stations could be cheaper or free.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Dortmund Airport customer review

Small and nice airport located close to Dortmund. However if like short ways and fast service this airport will convince you.
no
4/10

Dortmund Airport customer review

Great airport I hope too many other travellers don't discover it for a while. Have used DTM a few times in the last year and it's quick and easy to use for both arrivals and departures. Security is very quick with lots of staff on hand and although airside facilities are a little limited it's not an issue as you don't need to spend much time there. Arriving is a breeze I'm always off the plane and leaving with my luggage within 10-15 mins. If only other airports were as efficient and pleasant to use.
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na

Dortmund Airport customer review

As mentioned below a functional regional airport. appears very new. compared to UK airports underused. Fairly quick passport control and luggage already out on the belt meaning out of the airport in less than 15 minutes after getting off the plane. Flying out found the viewing deck (found by chance) was good apart from the lack of aircraft flying to view! Airside there is not much and what is there is hidden if you turn left after security go to the end of hall and turn left there is a bar/cafe area and duty free place. If your turn right at security for easyjet flights there is a tiny dutyfree shop and further along past passport checks a tiny stand selling coffee and drinks. All in all a good functional airport.
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Dortmund Airport customer review

Nice small to medium sized airport serving low cost airlines. Travelled through Dortmund airport while on route from England to Poland over Christmas and New Year. Arrived with Easyjet and had to check in for a Wizzair flight. 2 Hours difference between arrivals and departure times. Arrived cleared passport control picked up luggage checked in for next flight cleared security and was at departure gate all inside of 40 minutes! Fantastic. Return through Dortmund was just as pleasant. Facilities are good enough for short stays and there is a nice quiet cafe on the arrivals floor. Not bad at all.
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Dortmund Airport customer review

Decent airport serving as one of Easyjet's German hubs as mentioned before. In addition services to most major hubs and cities on offer. Strong in Polish flights with several cities direct on offer. Terminal facilities adequate terminal modern and appropriate for current passenger figures. Future may require terminal expansion.
no
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