Detroit Airport

McNamara (Delta's) terminal. Very fast security (<5 min) very clean aesthetic and airy. Very helpful staff good places to get a snack or a good meal that range from common and affordable chains to exclusive restaurants. Love their VINO bar. There is a hotel inside the terminal and free internet for 30 min. Very rare delays. Very fast luggage delivery. Probably the best airport in the country and the best place for transit. Very limited public transportation. Plenty of parking - the closest one (2-10 min walk to the terminal) is expensive - 20$/day.

Probably the best US airport. Customs and immigration very efficient. Out of the customs queue in 30 minutes (including re checking bags for connecting flight from an international arrival). TSA not surly as in other US airports. Good facilities and eating options. Free wifi but limited to only 30 minutes. Would make this my transit point when visiting Eastern US.

Delta uses Detroit for international flights. Good for return flights to Germany when you do not need to go through customs. Stopover time was little less than one hour and no problem. Walking distances are fair and they have a train to make it faster to get from one side to the other. OK duty free and other retail options. A convenient hub to go through.

Choose Detroit as a gateway airport on my journey from the UK via Amsterdam to Phoenix. Reviews promised reasonable TSA and a comfortable terminal with a train inside it. These promises were kept! The a/c docked at 2.23pm. At 3.23 I took a seat by the gate for my connecting flight. I'd allowed 2.5 hours for transfer and I did it 1 hour. Immigration were helpful - there were few US nationals and lots of internationals so they processed the US nationals in the US only area and then opened it up to non USA passport holders. Sensible. Flexible. Customs were fine. Next help was on hand to ensure transferring passengers sent their checked baggage to the right place. TSA processed us fairly and efficiently and before we knew it we were out in the terminal. There are 2 trains which shuttle back and forth incessantly so it's a quick way to the far end gates. Terminal staff seemed happy and helpful - even ground crew were getting merrily on with the work. The place had a very relaxed atmosphere though it was early afternoon with few flights. All in all it was a very good experience. I'd recommend Detroit as an easy entry to the US.

DTW is my home airport so I may be a little bias. Flew out of Delta terminal and it is still a world class terminal compared to other airports. Great restaurants and a lot of shopping to pass the time.

Flew in here for a transfer for the first time. It is probably one of the nicest major airports in the US. Well laid out lots of restaurant options tram to get from one end to the other of a very long terminal. All gate staff very nice. Cannot speak of terminal side stuff as only there for a transfer but for my next international trip would not hesitate to fly in and out of here.

Using this airport has always been our preference for entry into the US. Recently the care and support we received from so many employees at the airport along with officials has been outstanding. My in-laws traveled there recently with our son who has learning difficulties and they made every effort to make his passage through the facility as stress free as possible. At other airports help has been offered grudgingly and resentfully - here at Detroit Wayne it was offered professionally and effectively.

Nice clean efficient airport. I arrived during a snowstorm with active blowing snow and 5 degree weather. The airport didn't miss a beat with a fleet of ploughs keeping the runways clear and no apparent delays due to the weather. Nice tall ceilings and lots of windows give the airport a nice open feel. Moving sidewalks and transit train make quick time of getting from gate to gate.

It has been vastly improved since 2002 with its complete rebuild featuring the two new terminals. The McNamara terminal used by Delta and its SkyTeam partners continues to impress me since I wrote my previous review in 2006 (below). The distances in the overlong A concourse are covered effortlessly by the tram system and even the long walk to the end of the B and C concourses feature moving walkways along their entire distance. The best architectural feature is the light show tunnel connecting the B and C concourses with the main complex. The new North Terminal extends this welcoming atmosphere to the non-SkyTeam airlines that use the airport. With the exception of one overly rude person the employees have all treated me well here too and the amenities at both terminals are exemplary. Gone are the days of the old terminal system with their horrible congestion and decrepit upkeep. With Detroit's urban decay they might look to the airport for ideas on how to improve things elsewhere in the metropolitan area.

A great place to change planes as food and other services are noticeably better than most US airports. The corridors are very long but moving sidewalks and a tram make this manageable. Sky Clubs in the Delta terminal are noticeably better than those in ATL and most other airports - less crowded with very comfortable furnishings and sense of space and quiet.