"customer service is second to none"
C Graves (United Kingdom)
Not Verified | I have travelled through Derry airport numerous times in the last two years with a young child and usually on my own. I cannot express enough how helpful staff have been on every single occasion. They always offer to help me with bags, usually fast track me through security, scan my boarding card and passport so that I don’t have to stand in long queues (especially if my child is sleeping) and have even bumped me up to priority boarding, again ensuring I am not standing in queues struggling with bags or a toddler. Their customer service is second to none and they always make the journey pleasurable.
Experience At Airport | Departure Only |
Date Visit | October 2018 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
Derry Airport customer review
Paul Devine (United Kingdom)
Great Airport - used it for a Ryanair flight to Stansted. Small highly efficient - great bar restaurant and shops. A breeze to get through - am going to use again. Wish they were all like this.
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | yes |
Derry Airport customer review
Macrory Riley (United Kingdom)
Fantastic airport brilliant staff took great care of my family when they were returning home and the baby travelling with them took ill. They couldn't of done enough getting medical help ringing emergency services getting flights rearranged with Ryanair free if charge. They also rang to see how the baby was on several occasions and when they were finally travelling home again the staff were yet again brilliant. You wouldn't get it in other airports.
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | yes |
Derry Airport customer review
Stuart Ward (United Kingdom)
Small airport which has about 3 flights a day in and out. But it has everything you need bar coffee/snacks bar and 2 small shops selling snacks and another selling perfumes tourist items. Given the only flights are Ryanair the staff are lovely trying to help passengers on their journey. Check in was painless and quick. Security checks again quick but thorough. So if travelling to Londonderry/Derry I would recommend.
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | yes |