Dalaman Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 122 reviews
2/10
No Skytrax Rating
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3/10

Dalaman Airport customer review

(United Kingdom)

I flew home from Dalaman airport a week ago and have to say I was absolutely disgusted with the pricing for food in the terminal. I don't mind paying 15 euros for a decent meal in a restaurant but£15 euros for fast food such as McDonald's KFC and Burger King is criminal. Air conditioning does need some work / updating. It was such a shame because we really did enjoy our stay in Turkey but this really did leave a bitter taste in my mouth for my return home.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Dalaman Airport customer review

(United Kingdom)

Did not like Dalaman Airport. Check -in took along time. Air conditioning was not turned on. Food and drink was really expensive and the airport was gloomy and dark. So glad I didn't have a delay there because it was also quite a small airport and there wasn't that many shops.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
8/10

Dalaman Airport customer review

(United Kingdom)

Just flown back from Dalaman airport and it was fine. There was ample comfortable seating air conditioning the staff were pleasant and the check in process relatively quick. We did take our own snacks so didn't have to buy food there. The shops were good and the prices were pretty much comparable to other European airports. Announcements were clear and our flight left before expected time. No complaints!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Dalaman Airport customer review

(United Kingdom)

The prices of food and drink are shocking beyond belief! I can't believe they are allowed to get away with it. These prices need looking into. A great pity because beyond the airport Turkey is a wonderful country. Get rid of the airport management quick before their reputation stops people visiting the Dalaman area.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Dalaman Airport customer review

(United Kingdom)

As per a previous comment flying into Dalaman is a relatively painless experience but flying out is a nightmare. You are herded like cattle spoken to (shouted at) like idiots and then required to take out the equivalent of a mortgage for the privilege of buying a drink before you leave the country. Yesterday I was charged the equivalent of £12 for a cup of coffee and a cheese salad roll (soggy). Also beware if you want to pay in GBP as they conjure up an imaginary exchange rate which is at least 10% lower than normal. I would encourage everyone to take sufficient food to the airport to cover the wait & deny these disgusting money grabbers a single lire or your hard earned cash. Also I would briefly say that the seating is very uncomfortable the staff pretend not to understand if there is any problem and the toilets are diabolical.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Dalaman Airport customer review

(United Kingdom)

Poor air conditioning - too hot - announcements too quiet to hear - baggage offload a joke. The whole place looks unfinished. Staff unfriendly - unlike the country which we love. Food expensive and poor quality. Avoid!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Dalaman Airport customer review

(United Kingdom)

Arriving at Dalaman: Is perfectly fine. Baggage is always pretty much waiting for you the longest we have waited is 10 minutes. The VISA queues can be slow but that is mainly because people don't have the correct money ready. Departing from Dalaman: Absolute joke of a place. We love Turkey and have been 6 times but the one thing I always dread is going home. Rude security. Useless check in staff that can't add up 13 kg + 15 kg does not equal 48 kg! Extortionate prices for food and drink. Useless boarding staff. Need I go on!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Dalaman Airport customer review

(United Kingdom)

Very expensive! Please take some food/drinks with you. In our attempt to get rid of our last remaining Lira we thought we'd use it in the McDonalds (only food place that was open). However we didn't have enough as one meal will set you back over £20! Aside from the expense the Terminal is a new one and is fairly comfortable. Could do with speeding up check-in and security however!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Dalaman Airport customer review

(United Kingdom)

This airport's prices are disgusting - so expensive! I would advise you take your own food! Not enough seats while your waiting at the gates to board you will find it very hot and stuffy and most likely have to end up sitting on the floor! Terminals however are very clean but the toilets are not.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Dalaman Airport customer review

(United Kingdom)

This airport is only interested in getting an extra buck. Last year they charged for excess luggage which we didn't have. This year our allowance was 15 kilos each we bought luggage scales and weighed our case which was well short of the weight but they tried to charge us again for being over weight. Be careful if you use this airport. Price of food drink and duty free is also extortionate.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping N/A
no