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Da Nang Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 16 reviews
6/10
No Skytrax Rating
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10/10

"large and state-of-the-art"

(United States)

When I passed through Da Nang in 2006, the city's airport was little more than a medium-sized shack, with inefficient air conditioning and a "PA" system made up of shouting airline employees. The new airport is large and state-of-the-art. Its air conditioning is super efficient and its PA system is loud and clear. Gate assignments are posted on monitors throughout the airport and boarding through those gates is fast and easy. Da Nang now has an airport that is worthy of a city of a million-plus and that should be the envy of many larger towns.
Experience At AirportDeparture Only
Date VisitOctober 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
7/10

Da Nang Airport customer review

(United Kingdom)

Arrived on a domestic flight. There are five boarding gates. Baggage Reclaim relatively quick and Luggage Tags checked against Baggage Tags before exit into Arrivals hall. There were OK toilets in the Baggage Hall. A reasonable range of shops and support facilities at the airport in the main areas.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping N/A
yes
na

Da Nang Airport customer review

(United Kingdom)

Very nice airport with comfortable seats. Unfortunately completely ruined by the sound system which is far too loud. Turn the volume down and you have a decent hotel. Our flight was delayed which led to a horrific time with the screaming women announcing in three languages every few minutes. Louder than a nightclub at times.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
9/10

Da Nang Airport customer review

(Vietnam)

Nice new airport very similar to the new airport in Phu Quoc. Clean and spacious with more than adequate food and drink options. Lots of seating. Very helpful staff. Very good ratings overall. The number of people who cannot read the conspicuous no smoking signs in the bathrooms is a bit remarkable given Vietnam's very high literacy rate.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Da Nang Airport customer review

(Denmark)

What a pleasurable new modern smart airport built right after the old one which buildings now are used for other purposes. Da Nang airport is located in the middle of town and extremely easy to reach and vacate. It is very effective with clear signage quick check-in fast security easy to find lounges not too many shops good view from glass facades and with all the advantages of being a relatively small airport: everything is within reach in 2 Minutes. VN lounge is good they serve even real food as an alternative to industrial pre-packed food.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Da Nang Airport customer review

(Vietnam)

Very impressive new airport. Clean spacious and acoustically efficient. Several international carriers are flying into Da Nang these days. Expect DAD to get busier and busier.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Da Nang Airport customer review

(Malaysia)

The new terminal is clean and airy. It is still basic but fine enough for a small Asian airport. The security process was slow especially when they dealt with Caucasian-looking tourists. However the rest was amazing and there was a helpful tourist information which is quite visible within the security area. As expected most members of staff can only manage very simple English but they were quite helpful. The airport is a stone's throw away from town but walking is not quite possible due to government facilities with armed guards lining the way out from the airport. Taxis are cheap and most use the meter + 15000 dong for airport services.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Da Nang Airport customer review

(Australia)

The new airport a huge improvement from the dated one next door the business class lounge with reasonable amenities from buffet style food and cold beer and juices available from the self serve fridge newspapers in English and free internet available. Comfortable seating with a view to the runway business class check-in very smooth with your own line for security check so no waiting. All in all a well designed modern airport my only gripe is it takes some time waiting for your visa on arrival to process once you get to immigration especially if another flight has arrived there should be more immigration officers on the counters for a smoother flow of passengers.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Da Nang Airport customer review

(United Kingdom)

The airport terminal is new and has everything you would expect from a new set up. Check-in was swift and there were no delays at security. The departure area is light and airy with a glass wall facing out on to the runway. Plenty of seating and a good range of food and drink options plus a few shops.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Da Nang Airport customer review

(United Kingdom)

Quite unbelievable. Flying in from Ho Chi Minh we thought 'this looks like a small airport'. Flying out was quite bizarre. The departure lounge is like a bus station waiting area - granny's curtains at the dirty windows and row after row of hard seats. One counter selling water and snacks. Another selling a few books. TV in the corner blaring away in Vietnamese. Smoking area is the corridor leading to the departure gate for Jetstar's flight to Hanoi. Unkempt and dirty they've obviously given up on the place. Ex-military and you really get the vibe it's for processing only. Thank goodness their new airport next door is almost finished.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
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