Copenhagen Airport

It feels a bit crowded and rather packed. Therefore the overall clarity of the infrastructure suffers. I'm also not too fond of the food and beverage selection. Copenhagen Airport could attract more restaurants/shops that offer healthy foods instead of burger sandwiches and hot dogs only. Prices are exaggerated. Furthermore there seemed to be issues with the baggage handling. I waited 20min for my suitcase upon arrival.

Everything seems to work at this airport. Check in is easy and you are informed about the waiting time through customs and baggage control. There are plenty of restaurants catering for most and I just find the airport being user friendly.

Disappointing experience. Very long unassisted walk from and to "F" gates in Terminal 2 an unacceptable 45 minutes queuing for Security. Understaffed passport check points resulted in further long queues - leaving very little time in the overpriced shopping mall that appears to be this airport's most attractive facility!

The time in the airport was fine but my complaint is the price of 2 coffees and 1 muffin at Starbucks which was 117 Kroner or £13.There was a billboard outside the unit advertising a deal for coffee and a Danish pastry but apparently this deal finished at 11.am. This must be the most expensive coffee in Europe.

This complaint is specifically about the business lounge facilities (or rather the lack of) at Terminal 3. Firstly the choice of food is miserable in fact the worst in any business lounge I have ever been to the world over. There is a lack of seating with powerpoints and suitable desks for doing laptop work. The wifi also has low spots about the lounge so I had to wander around trying to find good signal where there was a seat available. When you pay huge sums of money for business class so you can do business when travelling this is totally unacceptable.

Staff are friendly but the facilities are terrible. There is not nearly enough seating - people just sit on the floor. Restrooms are marginally clean. I was unable to access wifi. And everything is quite expensive.

We were stranded here overnight because of the storm and we waited about 4 hours to be rebooked by which time there were no more hotels. We were given blankets pillows and water as well as meal vouchers. The staff were very helpful and friendly despite passengers kicking off. Airport facilities are great even if quite expensive- but that's more to do with Danish prices generally. Floors are not comfy and the seating could do with a revamp. Free unlimited wifi was a godsend.

I wish they would give free wifi like Oslo. Stockholm and other passenger friendly airports do. Instead they greedily want to force you to sign up for their advertising. I did not fall for their consumer trap. I highly dislike the airport for this arrogant unenlightened policy. They have the cheek to claim that they are thinking of the best for passengers. This lack of wifi ruined my stay there. Happily I am now at Stockholm airport so I can use their good free wifi offer to complain! Finally when will airports give us water fountains. Or is it about selling water bottles? When will they begin charging for toilets and breathing the air?

Not an international airport as laughably marketed. Staff don't show up until 5.00 at the earliest and anyone checking in for an early flight that has been booked via a third party will have to wait until two hours before departure to check in. Denmark thinks the entire world relies on online check-in - still unavailable to many. 7/11 is the only available option in Terminal 2. Staff highly regulated by the typically officious Danish Trade Unions who restrict hours and the petty Scandinavian obsession with "Green" policies means you cannot fly until after 5.30 in the morning. If you have been to a real international airport before this one will disappoint. Toilets are passably clean and the wifi is good - so this place will please the most anal of travellers but as a flight hub - forget it. Denmark boasts about being "The World's Best Society" - with the zero smiles rudeness and cold atmosphere drunken loud early morning folk and not much fun for passengers. In Europe it's Heathrow every time as the only sensible hub if you are after common sense and a little more than the one coffee shop on offer here. Vienna a far better hub for example. Security queuing times a disaster area. Seating for the endless queues of passengers waiting for the staff to turn up to work non-existent. Copenhagen airport remains the world's most over-hyped airport. You could not make it up.

I have traveled extensively for business and leisure and this is the worst airport I have come across. Security staff are rude and aggressive. I spend a lot of time preparing for screening including removing my hearing aids. Despite this I was given search by a man who would not accept that I could not hear him. I was treated like a criminal for having a plastic comb and handkerchiefs in my pocket. Baggage handing is poor and carousel a very long walk from the plane. In general there are very long walks at both arrival and departure. Seating is poor and prices very high. I will not fly to Denmark again after this.