Coffs Harbour Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 3 reviews
3/10
No Skytrax Rating
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1/10

"no customer service at all"

(Australia)

Trip Verified | The security are rubbish, no customer service at all, they need retraining or sacking. I was traveling with no luggage, only had my phone in pocket of shorts and T-shirt. They scanned my whole body like I was a criminal. Avoid this stupid airport at any cost, personally I will never ever come back.
Experience At AirportDeparture Only
Date VisitMarch 2021
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
no
3/10

Coffs Harbour Airport customer review

(Australia)

Functional adequate satisfactory are descriptions that come to mind. Unlikely to offend but not memorable.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Coffs Harbour Airport customer review

(Australia)

It's big enough for the number of people it serves on a weekday although I'd imagine it would get pretty crowded when the larger Virgin planes come in from Melbourne on weekends. The staff are friendly the facilities adequate for a regional airport of this size the queues managable and it's clean. It just feels like it's missing something. Despite it being refurbished within the last decade or so it feels like it needs a bit of a touch up-and the constant use of that sickly blue colour everywhere doesn't necessarily help the situation. So yes it is a nice airport in regional NSW that serves its purpose and the needs of the people but I just get the feeling that with a bit of money put in (new floorings lick of paint open up the departure lounge a bit more provide wi-fi) it could be have a certain wow factor reserved for NSW regional airports like Newcastle Albury and Dubbo which have been thrust forward into the 21st Century.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no