Cincinnati Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 44 reviews
5/10
No Skytrax Rating
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Cincinnati Airport customer review

CVG is generally ok for arrival in the US. Not too busy at immigrations especially when you exit the plane first and get to the counters first. However a very foreigner unfriendly attitude from custom inspectors. On May 14 they had 5 counters for US people and only one for foreigners. Considering all the hassle aka fingerprint iris-scan etc. that foreigners have to deal with it is hard to understand why the US treats visitors so bluntly.
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Cincinnati Airport customer review

CVG is a good plane changeover place especially after a very long day of flying. I was flying ICN-SFO-CVG-BWI. That first ICAO is Incheon Seoul Korea. Changing planes here was simple as the airport is not crowded at night and there are a few smoke spots in the terminal namely in restaurants. No drinks to be had however.
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Cincinnati Airport customer review

It's been a few years since I was there but I left on a Sunday and found that I couldn't get a drink because of some Kentucky law that probably pre-dates the Civil War. Even in England we have long since relaxed our licensing hours and Sunday trading laws for main airports. I hope the same has long since happened at CVG!
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Cincinnati Airport customer review

Although international arrivals are a bit odd (the problem of having to re-enter the airport has been resolved) because of dual desks the airport itself is flawless. The well designed terminals make connecting a breeze between inter-airlines. I have flown in and out and have made numerous connections at Cincinnati over the past 10 years and have only had a handful of problems.
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Cincinnati Airport customer review

Depending on how many international flights come in you can wait 5 minutes at immigrations or one hour as I did in April. Staff was a bit 'soldier' like but ok. Immigration officer was friendly. It makes no sense to me however that once you exit immigration to board another inland plane you have to go thru security again which took another 30 minutes. Layover times in CVG should not be calculated too tight.
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Cincinnati Airport customer review

CVG is a better airport to connect through than Atlanta airport. The gates are laid out in a much more logical way the food and shopping is better and the Comair commuter terminal is quite nice and easy to use. The shuttle from Comair's terminal C to the other terminals is quick and easy to find and puts you in the middle of the other terminals rather than at one far end. It's a shame that DL doesn't use this hub more than ATL.
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Cincinnati Airport customer review

This is not a good airport for international arrivals. The only way to exit the airport is first to re-enter it. Sound confusing? Once you've cleared customs and immigration and have all your luggage you cannot exit directly to the parking lot. The only exit is through the main terminal which means you have to re-check your bags and go through security clearance and metal detectors and then find yet another baggage carousel to pick up your bags a second time. The process is excruciating and long after an international flight.
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Cincinnati Airport customer review

I can't believe that CVG is rated so high. I have flown through it many times on Delta and have always had problems connecting. Maybe they've improved since I was there last but the transportation system between terminals is awkward at best the waiting areas are always crowded and a couple times I had to sit on the floor while I waited for an available seat. I must admit that the ground staff I've dealt with is pleasant and helpful but in general I try to avoid CVG.
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Cincinnati Airport customer review

I've used Cincinnati airport twice in the past year and have found it to run smoothly and easy to navigate. The food in the main international terminal is above average for airport food the terminal is also clean and well designed. The Comair terminal is also good to use with adequate food concessions and seating.
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Cincinnati Airport customer review

Cincinnati is the best hub airport I have experienced in the US. Immigration on arrival for non-US citizens is efficient and polite. The Delta terminal is bright and cheerful - and the walk between gates short. I would recommend this airport.
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