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| I fly weekly for business, and connect semi-regularly through Chicago O'Hare on American Airlines. American is all in Terminal 3, concourses G, H, K and L. It can be a hefty hike from a commuter flight at the end of G to a flight at the end of L, as it's pretty spread out. In general, I find O'Hare to be busy and crowded. The concourses are too narrow for the number of travelers, and the usual boarding-time gate-cluster can choke off the entire concourse. The restrooms are generally abysmal - tiny, crowded, questionably sanitary. It's not through any fault of the staff, I regularly see staff cleaning them but O'Hare's restrooms are generally 2 or 3 stall wonders, sprinkled here and there for millions of travelers. O'Hare's dining options, on the other hand, are great. My personal favorite is the Cubana Torta from Frontera Torta in Terminal 3 - it's life-altering. There is an ample selection of dining choices whether you want fast food, upscale dining, healthy salads or a Chicago pizza. Shopping is also similarly good - I generally only need drinks and snacks, but O'Hare has the largest Hudson News I've ever seen, in the common area between Terminals 1 and 2. There are a fair number of upscale stores throughout, though. Connecting through O'Hare, I always make sure I have more than an hour between flights. Two hours is better. I have been delayed many times, to some extent or another, on my arrivals into ORD. Sometimes it's a broken regional jet. Sometimes it's a weather delay. MANY times, though, it's a delay from ground operations, after we land - my personal record is spending 45 minutes taxiing and parking out on the tarmac due to ground traffic. I would count on spending an average of 20 minutes between landing and actually reaching your gate. I still use O'Hare. It's the only airport American serves from one of my local airports, and one of only a few from my other home base. Flight selection through O'Hare is generally good. It's just the actual experience that suffers, in my experience.