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Chicago Midway Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 18 reviews
6/10
No Skytrax Rating
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4/10

"internet is good for nothing"

(United States)

Worst "free wifi" ever. I can't even get a good enough signal to load iMessage on my phone. Absolute worst airport to have a layover if you need Internet at all. Free wifi but the internet is good for nothing. Will remember this in the future when flying solo. If you need Internet to get anything done during a layover, plan on sucking up all of your personal data.
Experience At AirportArrival and Departure
Date VisitAugust 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
no
6/10

"very packed, loud and chaotic"

(United States)

Chicago Midway airport is a densely packed airport crammed into an old neighborhood. 1) Check in and Security - Give yourself at least two hours. The terminal is very packed, loud and chaotic. Lines are very heavy both at check-in and security. 2) Cleanliness and Restrooms - The airport is in general pretty dirty and not kept very clean. Same can be said for the restrooms. There are usually and souvenirs - They do a very good job at offering a wide variety of food options and souvenirs are all over the place and are of high quality. Everything is available from Chicago deep dish pizzas and hot dogs to nice city magnets and mugs. 4) Staff - Despite the chaos and stress of this airport the employees seem to manage well, are kind, and helpful. When flights are delayed or cancelled, the mood here is much more stressful than other locations.
Experience At AirportArrival and Departure
Date VisitAugust 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
9/10

"plenty of places to eat, drink, and shop"

(United States)

This airport is excellent, it takes you a little while for security but once you get through it is really fast. There is not as much seating as I'd like but you can usually find an area. Food and drinks are readily available and there are plenty of places to eat, drink, and shop in Terminal B.
Experience At AirportArrival and Departure
Date VisitAugust 2015
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"pleasant flying experience"

(United States)

Despite it being a jammed Thanksgiving morning, everything went smoothly. TSA staff were courteous and efficient, and screening went quickly. Plenty of concessions and clean toilets. Not so long ago Chicago Midway Airport was something of a dump, but now it's a pretty pleasant flying experience. Also quick to access via public transit (CTA Orange Line) - and the best thing it has going for it is that is not Chicago O'Hare!
Experience At AirportArrival and Departure
Date VisitNovember 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
8/10

Chicago Midway Airport customer review

(Brazil)

We arrived at Midway and departed from O'Hare so didn't experienced waits at ticket counters security etc. Once we arrived we were quickly met by an attendant as my wife had requested wheelchair assistance and were soon at the baggage carousel area. Our bags quickly arrived and we got a taxi just a few yards away. The airport is nothing fancy but in our case at least it was easy to use.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Chicago Midway Airport customer review

(United States)

I would like to comment on the rudeness of the Parking personnel. I was being dropped off at the airport and before I could even open the door the crazy person starts screaming "You cant stop there". How are people supposed to get out of the car you are not parking just getting. The time she wasted screaming was very unnecessary. The people need training on how to deal with the public doing your job is one thing but arguing with people is unnecessary. I stood and watched this idiot for about ten minutes doing the same to other cars. Two minutes is not a lifetime and Midway is getting to be the worst for dropping off and picking up passengers. The same when you pick up as soon as the car stops you are warned to keep moving. I can't stand those rude ignorant untrained people. Do they ever travel? Do they get the same treatment.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
6/10

Chicago Midway Airport customer review

(United States)

This airport is not large enough to handle the amount of passengers that go through it. It has insufficient seating due to the small nature of the terminal. Flights overlap and many passengers have trouble finding seats. Other than the lack of seating the airport is normal. The restrooms are very clean and can accommodate many so queues do not form.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

Chicago Midway Airport customer review

(United States)

Recently flown in and out of MDW as well as transited through this airport. Would not be the best airport in the world but certainly better than ORD as well as many other U.S. airports. Cannot say much about check-in times as check-in at the counter mostly avoided due to web check-in but the security checkpoint sometimes could form quite a bit of queue. However the lines are processed relatively fast so no need to be totally terrified at the scene. Airside seems to be better than landside. The concourses are actually quite spacious with lots of eateries and other shops. The concourses and the restrooms fairly clean and well maintained. No free wifi but at least power outlets are abundant. Ground transportation also fair. The orange line connects MDW with downtown so at least a reliable option is there for those wanting to visit downtown. However no direct links from the interstate to MDW. Better option than ORD especially when transiting.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Chicago Midway Airport customer review

(United States)

I like that the gates where I as at (concourse A) there were no loud TVs or music playing. Travelling is loud enough. We don't need FOX or CNN filling our acoustic space. The free w-fi is as it should be.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Chicago Midway Airport customer review

(United States)

Very easy to transport yourself from gate to gate. Luggage area plenty of space and good display boards to find your luggage carousel. I appreciate airports that have glass pains where you can see the airline activity from any gate and Midway creates a nice travel atmosphere. could use more shops and eaterys.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
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