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Chiang Rai Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 3 reviews
4/10
No Skytrax Rating
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8/10

"it was a pleasant experience"

(United Kingdom)

Flew domestic leg to Bangkok. This is a small regional airport that has become busier but is still under used. It is mainly on the ground floor with 1st floor for International Departures via the Air Bridges. Check-in desks are located at the extreme left end and it can get a little busy if more than 2 flights are operating at the same time. There is a large selection of shops and cafes in the main concourse as there is very little beyond Security. The arrivals is at the opposite end of the ground floor with a separate one for the small number of international flights. Security was very quick, there are two scanners but only 1 in use. There are 3 Departure gates in the Domestic area that lead out to bus or walk on the tarmac. Alternatively there are steps up to the Airbridge if the plane is using one. It was a pleasant experience with free WiFi (the only snag was you needed access to your Emails in order to get the Password to access the free WiFi).
Experience At AirportDeparture Only
Date VisitMarch 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
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Chiang Rai Airport customer review

(United Kingdom)

Visited for Songkran this year. Lovely to be met by Thai dancers in traditional outfits. That's where the satisfaction ended. My phone credit had run out. There is nowhere available in the terminal to purchase a top-up. I was being picked up and could not contact my driver. "Information services" suggested I take a taxi into city buy a top-up at 7/11 then come back to airport. How ludicrous? No offer of using the phone. told to try public phone. Refused to give me change of baht 1000 note as that was all I had. No customer service whatsoever.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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Chiang Rai Airport customer review

Very nice small airport easy check in with friendly staff. Plenty of seating in the airport with small selection of shops and restaurants and bars. Parking for cars very close to terminal and with plenty of spaces. Easy access to main roads when you leave the airport. Baggage reclaim very quick. A pleasure to arrive at this airport.
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