Catania Airport

✅ Trip Verified | We travel a lot and this was the worst airport we have ever departed from, it was a nightmare. A heaving mass of humanity the airport needs to be twice the size for all the people. Boiling hot, no internet, filthy toilets, the cafes were so crowded and disorganised we couldn’t even get a drink. We are in our seventies and ended up sitting on the floor as there were no seats. Boarding was a horrible joke. The pilot even apologised. We are still getting over our Catania airport experience and it would stop us from going to this part of Sicily again.

Not Verified | Catania Airport is probably the worst airport I have ever been to and I travel a lot, more then 150000 miles a year. Catania was crowded, unfriendly, Wifi down, wrong signs at the boarding gate, no valuable information. Dirty toilets, less space to sit! A place, you don’t want to be! A shame for Italy!

Not Verified | The arrival was fine, but the departure was like hell on earth. It was hot, full of tortured souls, and the staff were demonic. Trying to find you gate is akin to finding a snow man in a snow storm.

✅ Trip Verified | Very terrible experience. What shocked me the most is that it seems that no manager, or whoever, is doing something about that. Unprofessional and irritating staff from the check in till the security, horrible airport without any seat, Catania airport looks like an uncompleted building.

✅ Trip Verified | Arrogant and unhelpful staff, lack of seating, dirty toilets, no locker. The staff shouted at me. The worst airport I’ve ever been. I’m so disappointed to land here.

✅ Trip Verified | Definitely worst airport I have been to in Italy, by far. Not enough seats, everyone sitting on floor, not enough space in terminal or gates, and just general chaos.

Not Verified | Terrible experience. Better travel by sea than set foot in this airport. Long queues, arrogant and unhelpful staff, lack of seating, dirty toilets...never again!!

✅ Trip Verified | It's so horrible it's nearly funny. Must be one of the worst airports in the world. Extremly bad staff, extremly nasty sellers, few shops with no or extremly expensive selections, Dirty, overcrowded, toilets closed, no seats and the staff working must have gone some sort of anti charming course. If you had a nice experience in Sicily, avoid Catania Airport. Very unpleasant last experience from Italy.

✅ Trip Verified | I've been in many airports and I don't think this one is really that bad, overall the biggest problem is lack of seating on arrival zone and the dirtiness, toilets really could be in a better shape. Q times were really fine and staff were nice and helpful.

Not Verified | Arriving to the airport after midnight. They kicked us out of the airport as believe it or not the airport is closed from 12-4am. Not able to drink coffee, buy water or go to the restroom, everything was closed. Any cafeteria was even provided for people waiting for they first fly outside if the airport no restroom anywhere. After 4 when they again opened didn't want to let me in and were screaming as i was not having a flight, and I could not use the restroom. The only option was to wait outside of the airport all night. Welcome to Sicilia - looks like not an Europe with this customer service