Cape Town Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 63 reviews
6/10
No Skytrax Rating
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8/10

Cape Town Airport customer review

(South Africa)

Economy check in for a mid afternoon international flight was very disorganized and unsettling. Large numbers of people milling around aimlessly with no defined queue for check in. Lots of people were accompanying a single passenger to the check in counter and airline staff thin on the ground. It was unexpected of an otherwise really spacious and very beautiful airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Cape Town Airport customer review

(South Africa)

Brilliant and efficient. No wonder this is the best airport in Africa. World-class facilities brilliant lounges and seems to handle passenger numbers easily (it was completely rebuilt for the 2010 World Cup). Centralised departure terminal on top floor with restaurants on mezzanine level. All arrivals on ground floor. Compact and easy to navigate. Lots of parking and connections to city (public bus / taxi etc) right outside the central terminal. After seeing my share of global airports I am proud to call this airport home.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Cape Town Airport customer review

(Australia)

Good for a small airport. International arrival was fine except for insufficient immigration staff. Domestic departure also fine: fast check-in and security spacious terminal and decent shops. Might not be able to handle an increase in passengers though.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Cape Town Airport customer review

(United Kingdom)

This is a very clean modern airport and easily navigated. The only thing I would say that is negative is the lack of food outlets in the departure lounge.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Cape Town Airport customer review

(Israel)

Airport has totally been changed for past fifa world cup football. Airport can compete with any modern airport. Access is easy service fast and professional. Airport is clean and everything is widely available. Waiting area gives you a panoramic view of planes landing and taking off while waiting for your flight. Bars and restaurant are not cheap but cheaper then most other international airports.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Cape Town Airport customer review

(South Africa)

Mango flight CPT-DUR. Checked in online picked up boarding pass from counter and issued return evening flights b/pass. Clean neat tidy spacious Central Processing Unit with friendly check in staff long early morning queues went very quickly with at least 6 X-ray machines operated by friendly staff on duty. ID check before easy boarding.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Cape Town Airport customer review

(Germany)

CPT fully deserves the Skytrax rating "Best airport in Africa" - terminal building appears modern bright clean and friendly no long distance from VAT refund to baggage wrapping to check-in. I used the smaller international section where only merely 15 flights depart every day so no queues at security no queues at immigration no full lounges. Flew Turkish Airlines they use the Bidvest Lounge very friendly staff there choice and variety of their food could be better though. What a positive difference compared to busy Johannesburg.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Cape Town Airport customer review

(United Kingdom)

A spacious and well lit airport (lots of glass allowing natural light in). Processing time on arrival rather slow (around 50 mins) so luggage had already been delivered by the time I'd exited the customs area. Check-in on departure quickly completed. All staff I encountered including those at the security checks were efficient and friendly. Sufficient shops to pass time away without them appearing to me too many. A very pleasant airport all 'round.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Cape Town Airport customer review

(United Kingdom)

Really nice airport - clean and new with speedy transit both inbound and outbound. Only one issue - the cafe/restaurant in international departures woefully slow with disinterested staff.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Cape Town Airport customer review

(South Africa)

CPT made my trip a complete pleasure! Getting to the airport was fast The CTB was clean modern had a very calm environment with lots of natural light. Check-in was fast. The lounges were relaxing the Nintendo wi facility was really fun. Boarding was fast. lots of duty free restaurants and bars. All were priced well. Friendly and efficient staff. A real experience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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