Budapest Ferihegy Airport

✅ Trip Verified | Arrived on 17/04/24. Everything seemed great until we queued for the 100E shuttle to Astoria. My boyfriend and I were clearly a couple, we both look quite young. The steward allowed my boyfriend to get on the bus and quickly shut the doors behind him, saying to him “it’s full.” My boyfriend was obviously distressed that I had been left, and I was left alone in a foreign country. The steward shrugged and said “it’s full, there’ll be another one in 5-10 minutes, you have your phone? Text him.” Many phones do not work in foreign countries? The complete apathy at my situation! This is how things go wrong with young females being left alone in strange places, with no idea how to travel around. The father of an Eastern European family next to me kindly asked if I was okay, and looked sternly at the steward, I said “my boyfriend’s on there” and he calmly said “I know, are you okay? Do you know where you’re going?” The steward wandered off, he didn’t care at all and kept shrugging and smirking. It almost felt like he did it for fun. My boyfriend luckily pulled the alarm on the bus and got off to come back. Had the roles been reversed I wouldn’t know what stop to get off, I would have been too shocked to pull the alarm and I wouldn’t have been able to contact my boyfriend. I genuinely would have been lost in a foreign country. I’ve always been a confident traveler, but at every bus or train or taxi I was panicking about being left stranded, making my whole trip to Budapest really stressful.

Not Verified | My husband and I are both in our 70s and as in common with many in our age group we have metal prostheses. We travel with easyjet three times a year to visit family in Budapest from where we travel by train to Warsaw to family there. This we have done for many years. Nothing in my experience as a traveller equalled the humiliating, intrusive and inappropriate body search myself in particular and my husband to a lesser degree underwent at the security on 3 November 2023. We had removed our shoes and watches, liquids bagged etc. We expected the metal prostheses to alert the alarm and were duly directed to the body scanner. The scanner locates exactly where the metal is on the body. What then followed would under any other circumstances have been regarded as a full on sexual assault. I was wearing loose fitting tracksuit bottoms and a non wired sports bra with a loose fitting jumper on top. I was still dependent on my crutch but this had been taken to the end of the conveyer belt. I was made to stand unaided while this woman's hands felt my breasts and groin area four times (this the airport disputes.) Furthermore, I had an ear infection at the time which I explained to the woman but nevertheless she roughly rummaged in my hair and ears. I speak adequate Hungarian and had explained my painful ears to her. I was left distressed and dishevelled. The whole experience has traumatised me. But regardless of my sensitivity why are elderly vulnerable people subjected to such cruel and unnecessary treatment? This is something airports need to address as prostheses are common in our aging society. Those youngish 'security staff will be old one day. I wonder h0w they will feel when subjected to cruel and in my opinion abusive treatment. I have written to both easyjet and Budapest airport and received anodyne responses.

✅ Trip Verified | Worst experience ever. I will never fly from this country again especially with Wizz Air. Wouldn’t recommend this airport or airline to anyone. Better go for other options. I’m flying every month to different countries and never had to deal with staff and airport procedures like the Budapest airport. Never travelling there again! All they want is your money for the worst service possible.

Not Verified | The worst experience I have ever had at an airport. The baggage check doesn’t open until two hours prior to the flight and the customs people wouldn’t give us a stamp until we checked in. Leaving basically no time to get through security. I have never seen a more unorganized incompetent airport, it is an absolute disgrace to all other international airports I have been to. Do better Budapest.

✅ Trip Verified | The worst airport in Europe with the worst, rudest and incompetent employees. I lost a flight because no one would help me catch my next flight, as I had come from another city with a delayed flight. Absolutely noone answered my desperate call for help and i tried everyone i found who was supposed to know. I cried in the middle of the airport holding my young child. I lost my flight, got stuck there for a night. A real nightmare. Avoid if you want to be well and safe

✅ Trip Verified | There are many places to eat, it's easy to get around. Everything is signposted in 3 languages, lots of people help you right away if they see you're lost/

Not Verified | The check in was slow. But the departure terminal is spacious, clean. Nice, cafés, and shops are there. But if you Hungarian, the guys from Erste Bank always wants to make you contract for a credit card. This is shameful, I've never seen such a thing at any other airports. You want to have snac, coffe before the flight, and some sales-clowns trying to sell you credit cards. Instead of that, I really like the atmosphere of the airport.

✅ Trip Verified | Nobody seems to have reviewed this airport for a few months, which presumably means people think it neither spectacularly bad or good. It is in fact pretty decent. It is efficient, spacious and spotlessly clean. The staff of all sorts manage to refrain from being arrogant, offensive, foul mouthed and bullying and get people through all the checks and inspections all the more efficiently. It is not perfect. There is distinct lack of seating in all areas. Food prices are are perilously close to being a rip-off, and the layout of the place is in a line , which means you could end up with a bit of a trek to your gate.

✅ Trip Verified | Security and airport staff were very kind and professional. Airline ground staff still have to improve. Minor things, but would be important for a smoother check-in, boarding.

Not Verified | I normally do not write reviews, as travel through airports quite often with various service levels - I had wonderful service in Luton and miserable service in Dubai, but the last departure out of Budapest was one of the nicest, which was especially true for the personnel at the security screening. They were patient, smiling (through their mask), and were incredibly polite. I never knew that passing through the security screening with two hyperactive children can be a good experience. Otherwise, clean terminal, short walking distances, food options are a bit limited.