Bournemouth Airport

Security staff do not seem to have the best attitude we were also charged parking fees after being sent the wrong way to return car hire by a miserable man on outside gate.

I dropped off my wife and daughter at Bournemouth the first time I have been there since the drop off charges were introduced. What a sight signs bollards security men in yellow jackets. I had no option but to go into the car park to drop them off and on leaving one min later I had to stop and get my ticket validated. There was no clear direction for people being dropped off. The bollards in the road approach road as you turn in are surely illegal forcing anyone who is walking to walk in the road. I am sure this is an accident waiting to happen. Such a shame they have done this. I fly from Bournemouth 2 or 3 times a year and often drop off and pick up but now it doesn't seem such a friendly and 'local' airport.

Pleased to see that Rip off Britain is alive & well at Bournemouth airport. What a lovely start to your holiday to have to pay £2.50 for 2 min parking. If other local airports can manage it why can't Bournemouth has it anything to do with a large expensive extension to the airport & airlines reducing their flights? Also no proper pavements for those that decide to walk into the airport.

Forced to pay £2.50 for 2 minutes as there is no turning back once you turn into the Airport and cones prevent you from escaping. Signs state that you shouldn't leave on foot because it is too dangerous! We saw lots of people avoiding the charge and were being picked up outside. Bournemouth Airport will cause an accident this way.

I was very disappointed to see that Bournemouth airport have introduced a charge of £2.50 to both drop off and pick up passengers. How short sighted - this will lead to people not using the airport and will leave a very sour taste in the mouth of those who do.

I visited to drop off for a flight to find that the process has been turned into a money making exercise. Thousands of no waiting cones are positioned each side of the approach road and down the centre of the road funnelling you to the end where there is a barrier preventing further access where you are forced to enter the car park and pay a minimum of £2.50. There is no turning circle. The only place once you have entered the approach road where you could turn around has another security person preventing that. The signs warning that there is no free drop off are only visible once you enter the approach road. There used to be a 10 min free drop off but not anymore.

I work in Europe and did fly from Bournemouth 4 times a month now its £5 to drop off/pick up I now take the train to Southampton.

All the negative comments are valid from my viewpoint. I fly up to 10 times per year and Bournemouth had the most over zealous security of any airport. They also have the nerve to state that the plastic liquids bag MUST be a certain size. The UK Govt website states that the size of this bag is recommended not mandatory. With the extra charges for this bag the charges for drop offs and the dismal attitude of the security staff I feel I'm not wanted at this airport any longer. I feel the management there are not trained in true customer service but in how to rip us off.

Flew from Bournemouth to Turkey my first flight from the Airport since the building work has been completed. Pulled up at the car park to a queue of people fiercely complaining about the drop off charge. Noticed lots of people walking from the main road with luggage rather than pay the fixed price to drop. Feel very strongly that this is potentially an accident waiting to happen. On arrival back well this can only be described as a total disaster. I have to say that the new arrival lounge resembled a cattle market and the staff there were completely and utterly useless. How difficult do you think it would be to mix up luggage from arriving flights. Lets face it there are only 2 carousels. People were waiting at the named conveyor watching it go round and round with nobody removing any luggage. It does help if it is put on the right carousel. The staff couldn't help because they were waiting for their boss to sort it. Luggage from 2 different flights was mixed up and the luggage from the Turkey flight was nowhere to be seen. Luggage from the Pisa flight was on both carousels even though they arrived after the Turkey flight. It was not a nice atmosphere to be in as tempers were flaring and the staff hadn't a clue how to solve the problem. The baggage handlers just kept on piling on luggage that nobody was removing and it appeared to be unsafe at times as suitcases were falling off.

I used to regard Bournemouth as a lovely airport so easy to use. Not now! I had to take a friend to the airport who walks with a cane just to drop her off for a flight with no baggage. £2.50 for 45 seconds and the same when collecting her! I could see her 10 feet away as she left the arrivals terminal but had to go through the barrier for her to climb in and then pay £2.50 to drive out. In my opinion this is ransom money and nothing short of extortion. Imagine the outcry if they did this at Heathrow or Gatwick.