Birmingham-Shuttlesworth Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 4 reviews
6/10
No Skytrax Rating
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7/10

Birmingham-Shuttlesworth Airport customer review

Review by (United States)

Overall I like BHM. It's small, staff (at least at Delta check in and gate) are super friendly. The amenities are good for a small regional airport. Bags are usually quick to retrieve. My one gripe is parking. The parking deck is always almost very nearly completely full, so finding a space can often take as long as the short flight to connect in ATL. The one other thing that annoys me every time I do find a space is total lack of smart carts in the parking lots. Hey listen up Airport managers. This is an airport and customers travel with baggage. Don't you think it would be a great idea to facilitate this process of getting bags to terminals by offering a cart service in the parking lots?
Experience At AirportDeparture Only
Date VisitAugust 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

Birmingham-Shuttlesworth Airport customer review

Review by (United States)

Recent Improvements have made this small airport quite reasonable. There are a few dining and shopping options and the area is fairly large and pleasant. They still play terrible elevator music. Free internet is a bonus. The airport is conveniently located to the city but there is no public transportation available. Parking is $12/day bit it is often difficult to find a spot.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Birmingham-Shuttlesworth Airport customer review

Review by (United States)

The airport has been and still under going renovations. The issues with no food past security have been fixed. The wait times are typically very short. Security can become long on Monday mornings but typically it is very quick as well. Walking distances to and from gates as well as to and from parking/car rental are rather short. There are no 1-2 miles walks to gates or otherwise. The biggest issue with the airport is the quality of staff at food outlets but that is not much different at a lot of airports. Overall it is a very good midsize airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Birmingham-Shuttlesworth Airport customer review

Review by (United States)

Poor airport overall. Limited food choices once past security. You are stuck with pizza or sandwiches no real sit down restaurants. Many of the food places close very early and start cleaning up the foods even earlier so you are out of luck if you get there too late. Only shops are Hudsons. I have been in smaller airports with much better facilities. Not very clean bathrooms were untidy and common area were just plain dirty benches with food spilled on them that sat for the entire 3 hours I waited for my flight. Not an airport I would ever want to be stuck in for an extended period.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no