Top 100 Airports  

Bergerac Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 4 reviews
4/10
No Skytrax Rating
Sort Reviews by :
Show
5/10

"45 minutes to clear the arrivals hall"

(United Kingdom)

Bergerac is a very small airport but still with major deficiencies. Immigration checks have been stepped up which I do not have a problem with. The problem lies with insufficient staff. Arriving on a full aircraft there are only 2 officials who carefully examine every passport and manually enter the details on their system. This is a very slow process and results in very long queues stretching outside onto the apron of the airport. Not very nice in either very hot or wet weather as there is no shelter from the elements. It can take up to 45 minutes to clear the arrivals hall. Cleary more customs officers are need and some form of shelter for the queue.
Experience At AirportDeparture Only
Date VisitMay 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

Bergerac Airport customer review

(United Kingdom)

I was looking forward to using Bergerac Airport for the first time. But the experience was dreadful. I thought it would be much quicker to check in and go through security. But it was the worst airport I have experienced. There was only one person most of the time checking in the flight who was spending a ridiculous amount of time in each passenger. As a frequent flyer I know of no other airport where every single carry on bag is checked in. Security is over zealous checking in more detail than any other airport I have ever visited. It was a horrible experience which spoilt my visit to the Dordogne.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Bergerac Airport customer review

(United Kingdom)

This airport is small so whilst access is good facilities are very limited. Airside there are only 2-3 vending machine so if you want anything to eat or drink best use the bar Landside. Do not carry tins (eg Duck Confit Pate etc) that are greater than 100g in hand luggage - they will be confiscated at security.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Bergerac Airport customer review

Arrival was great. I was at passport control within 2 minutes of landing. On the way back it was another story. I couldn't do the online check in and I found out at the airport that it's not provided when you fly from Bergerac. You have to queue with everybody in order to get your boarding pass even if you only have hand luggage. Ground personnel very slow until the call was made to invite people for boarding. They then suddenly were very quick. The toilets aren't provided with coat or handbag hangers which I find not practical.
no