Belgrade Airport

Customer Reviews

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Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 40 reviews
5/10
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Belgrade Airport customer review

Review by (United Kingdom)

Since the Etihad/Air Serbia flight from Abu Dhabi was late contrary to assurances we arrived in Belgrade ten minutes before our connection flight was to take off. The security staff at the x-ray checkpoint took their time though while the Air Serbia personnel at the flight gate in plain view were calling us to hurry as if the delays were our fault. They started by checking our duty free allowance and receipts then the hand luggage to check our watches and jewellery (we were moving back to Europe with all our belongings) and then had to wait another few minutes to have my shoes x-rayed. When we finally departed the clerk was still working our still screens. We flew from Sydney for 24 hours then. We have been re-checked in Abu Dhabi. We have just descended from the previous flight and we have been escorted to the checkpoint. What was there to check so thoroughly again? Since when were watches and jewellery a security point concern? Or was there an over zealous clerk on duty? Aren't there any clear instructions of what they are to check? If not we may be subjected at the discretion of a clerk to unnecessary and diminishing check-ups. In any case we decided not to use this route again.
Queuing Times N/A
Terminal Cleanliness N/A
Airport Shopping N/A
no
7/10

Belgrade Airport customer review

Review by (Egypt)

Indifferent check-in at Terminal 1 (charter and low cost terminal). Efficient and swift passport control. Mostly clean and easy to navigate. Recommended.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Belgrade Airport customer review

Review by (Ukraine)

Very efficient fast check-in and security clean. Major downsides - lack of a smoking room a post office and poor public transport links to the city - only two buses going to the center and New Belgrade other areas must be reached through connections at crowded hubs. New tablet-oriented website is a major disappointment unusable on mobiles unlike the previous version. All in all highly recommended and constantly improving besides random misses.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Belgrade Airport customer review

Review by (Serbia)

Well Nikola Tesla airport is a small clean and peaceful airport in Belgrade. Very small compared to Heathrow Singapore Abu Dhabi etc. Plus - almost everything well organised check in waiting controls baggage claim everything is marked very good and it is as it should be enough space to stop in front of terminal doors and big parking. Minus- at baggage claim rude staff members. People didn't have nice approach down there they start yelling in Serbian it seems that they can't answer your questions nice and properly. Upstairs au contraire everyone is very polite. They really need to open some new shops.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Belgrade Airport customer review

Review by (Australia)

As Belgrade airport is coming into growth they are making an effort to improve and provide the same level of service that travelers expect in places like Singapore and Dubai. The airport was very quiet clean and well sign- posted in multiple languages our language did not take long (10-15 min) and the process through customs/immigration etc was very quick (we did arrive at 6am) the airport was very quiet and open planned. There seemed to be only one shop open at that early time. Arriving was smooth and effortless for those on the flight that I arrived on. Once through the gates there are many taxi drivers awaiting you the airport itself is very easy to navigate as it not that big when compared to Sydney or Abu Dhabi. The departure process seemed very hassle free the staff are friendly and helpful throughout the whole process the business class lounge is similar to all other destinations that I have been in and the facilities are in the process of being improved.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Belgrade Airport customer review

Review by (United Kingdom)

Arrived from Zurich with Swiss and landed at a gate. A short walk through the terminal (mixing with the outgoing passengers) and the Passport Control which quickly processed passengers with EU or Local Passports despite not actually being a member of the European Union. Good sized Baggage Reclaim and quick delivery of bags. Out past the usual Red/Green Channel and into the Arrivals which is at one end of the building. Note there is a small Bank just beyond the Customs before the doors to the outside Arrivals Hall so you can change money before getting caught up in the Arrivals Hall. Check-in is at the other end. Building updated in the last few years and is well signed in Serbian and English. There are the usual booths for Rental Cars and the like available. A Desk by the exit allows the "booking" of a taxi to specific destinations and fixed prices. The actual official taxis are outside across the drop-off road area. There are a lot of people offering taxi services within the terminal building. Check-in for return flights pretty smooth with Passport Control upstairs and Security Scanning at the individual gates. A reasonable selection of Duty Free shops and cafe airside. NB Serbian currency is a "closed" one so you must change back any money before going through passport control as everything is then priced in Euros and whilst they will take Serb Dinars there is nowhere to exchange them. Reasonable announcements about flights and short distances to walk to each gate. Note that some of the Departure/Arrival Screens don't have enough space to show all the flights as each code-share has its own line so one flight can fill half a screen.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Belgrade Airport customer review

Review by (Cyprus)

Belgrade is now a busy transit airport in South Eastern Europe. The change has been massive for the last couple of years especially since the start of operations of Air Serbia. The airport is clean functional and rather well organized. The obvious downsides would be: lack of a smoking room (especially for transit passengers people smoking in the toilets) absence of a post-office that was closed some years ago the rude security personnel at the gates and the ventilation or a/c not working properly - it easily gets too hot within the gates and air-side of the terminal. Besides that it is a very good airport to travel to/from.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Belgrade Airport customer review

Review by (United Kingdom)

Nice and clean airport. Efficient. Changed rapidly last couple of years. Lot of new things added and opened. For sure best airport in this part of Europe.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

Belgrade Airport customer review

Review by (Switzerland)

After a cancelled flight on Christmas eve which was only announced after 90 mins of delay without any in-between info - we were left stranded in the transit area for the night. Requests for a food voucher or a transit visa were treated with a shrug and a no. They only address you in Serbian and if you answer in English they continue in Serbian. The words 'Please' or 'Thank you' are missing from their vocabulary. It appears that the Air Serbia and Belgrade airport police are trying to show each other who is the boss all to the detriment of passengers. My advice: avoid.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

Belgrade Airport customer review

Review by (Turkey)

BEG has changed a lot in the last couple of years. Check-in highly efficient security checks expeditious. Staff professional and courteous even friendly. The airport looks clean and spacious. Same on arrival luggage arriving quickly. For transportation to the city go to the departures floor for the bus 72. The only serious objection would be the absence of a smoking room and more recently of a post office (that was closed for unknown reasons). I would gladly use BEG again.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
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