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Beirut Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 31 reviews
5/10
No Skytrax Rating
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8/10

"very good amenities"

(Australia)

Pretty straightforward processing through security screening on arriving into the well lit terminal. After a short wait, scanned through security and proceeded to check-in area. Check-in agent wasn't as smiling and professional as expected, but that lacking customer service edge goes on the ground handler MEAGS not BEY Airport itself. Passed through a brief documents check and then swiftly through immigration/passport control. The immigration agents are well-spoken and diligent. Then proceeded to duty-free area towards departures hall. Beautiful most attractive part of terminal with tarmac views and spectacular displays of ancient artefacts from a local museum. Wet lit, clear information on large screens, ATMs made available and ample commercial shops offering local specialities and internationally branded goods. Very good amenities made available such as large and comfortable toilets. Airport wide WiFi that works fantastically for free and filtered water drinking fountains. Overall impressed with the Beirut Airport experience.
Experience At AirportArrival and Departure
Date VisitMarch 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"very impressed and surprised"

(France)

Booked (Geneva-Beirut-Dammam with MEA) with a one hour transfer at Beirut, which I knew would be tight. Aircraft left Geneva 40 minutes late so assumed that I, and certainly my luggage, would miss the transfer. Transfer in Beirut was seamless, no waiting at either of the two security checks (both of which were very professionally done) and relatively short walk to the gate, where the staff were waiting for me and had been told that my arrival aircraft had been delayed. Most amazing, though, was that my baggage made it to Dammam as well. Very impressed and surprised, especially in view of some of the reviews here.
Experience At AirportTransit
Date VisitFebruary 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
yes
1/10

Beirut Airport customer review

(Lebanon)

Another endurance test, going through this ridiculous airport. The worst part is passport control where they are so slow it's inconceivable. They write down all kinds of unnecessary info - by hand. Shouting matches were breaking out between frustrated travelers and the passport thugs. I need to make this perfectly clear: the Lebanese do not endure this nonsense, only foreigners. We amused ourselves counting how many times we have to do this again before we are out of here for good. If you are looking for a vacation spot, pick another country to avoid this airport.
Experience At AirportDeparture Only
Date VisitAugust 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

Beirut Airport customer review

(Switzerland)

You queue for a long time to go through the first security. I had only carry-on bags so I did not need to approach the check-in desks. Then you make your way to the "Ticket Check" counter where two desks were available and the queues were long. Then you discover that they do not accept online check-in printed boarding cards. So, you return to the check-in counter and push to the front to get a boarding card, a business line was non-existent. Then back to the "Ticket Check" counter, push to the front. Then join the throng at passport control. Processing was slow. Then to the gate, but no! Another security check. I will try to avoid this airport in the future.
Experience At AirportArrival and Departure
Date VisitJuly 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Food Beverages N/A
no
na

Beirut Airport customer review

(Lebanon)

Something has to be done about the inefficiencies and nonsense at Beirut airport. We absolutely dread going through it and can hardly wait until we leave next year. There are endless security lines which wouldn't be so bad if they were orderly. Then there's the Passport Control line. My husband and I have flown into and out of dozens and dozens of airports around the world and never have we endured such slow lines. What on earth are they doing that takes so long? And again Lebanese cut in front so by the time we are through these lines we are so annoyed that we refuse to even consider looking or shopping in any of the stores. As far as food services its almost non-existent.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
9/10

Beirut Airport customer review

(Serbia)

The best airport in my opinion or at least my favourite. The terminal building is wide and spacious divided into two wings. The personnel are professional helpful eloquent and proficient in foreign languages. Unlike many airports in the world the duty-free area is not an aggressive maze you're virtually forced to enter on your way to the gates it is a very discreet area but that offers an extensive choice of virtually everything. A seamless experience. There is also a small Arabian sweets stand at the entrance of the duty free area after the passport-exit control. Classical music is played inside the terminal. Security? Was so quick that I don't remember passing it which in the other airports makes you not to want to travel by plane again in the next few months. (Same for immigration on arrival can only remember the friendly officers.) There is Wi-Fi around the terminal although it wasn't completely functional the last time i travelled. Finally the gates area is a delight with carpets comfortable seating and windows offering complete view of the apron and the runways. Again the indirect lightning is so pleasant! Another small but important detail you could find electrical sockets everywhere (which are virtually non-existent in places such as Istanbul Ataturk). All in all there can't be a better way to enter/depart Lebanon.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1/10

Beirut Airport customer review

(United Kingdom)

DXB-BEY. Small airport. Limited facilities. Rude attendants and airport stuff. Bad impression of Lebanon. Boarding screens out of service. Check-in queue was very slow. Boarding chaotic on Emirates A345 they could have use double airbridge but only used one. Very disappointed. Damascus Airport is much better.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Beirut Airport customer review

(Serbia)

Arriving from SHJ BEY was a very pleasant surprise. Clean and very well organized polite staff with excellent level of foreign languages. I highly appreciated the presence of old trolleys not requiring a handle to be pushed for moving them considering the latest innovation present at most airports today everything but useful.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Beirut Airport customer review

(United Kingdom)

Arrived in late evening from LHR. Immigration a smooth operation and bags came relatively quickly. Arrivals Hall no obvious sign of a Bank to change money which was in fact up stairs in the Departure Lounge. Similar story on the way back with very little delay in being processed. Airport has recently been modernized and upgraded to allow for most flights to depart from a pier rather than a remote terminal. A reasonable range of Duty Free shops with the usual collection of watches and alcohol and a couple of small souvenir shops. Much smaller than a lot of other Middle Eastern Airports but good all the same.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Beirut Airport customer review

Clean and modern airport. The duty free is OK and the business lounge good with a decent selection of snacks. Wifi is available in most areas.
no
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