✅ Verified Review
| Thailand's immigration processes have never been fantastic. When the budget carriers were still running our of Suvarnabhumi, it was nothing short of mayhem, but then they reopened Bangkok Don Muang and moved the budget carriers there. At that time, provided you were not checking luggage, DMK was actually a much much quicker routine. You'd use the self service machines to check in, then just waltz on through with usually nobody in the immigration line. It suited me nicely as I was flying about once a week through Bangkok regionally. Then the flood started. Air Asia and other operators started flying jam packed flights out of China and ramped the number up quickly. It slowed things down massively. Around that time, I pulled my finger out and got myself an APEC frequent business traveler card and thus could waft through Suvarnabhumi's lines with minimal wait, so I largely gave up on Air Asia and DMK. Just last week I needed to bring the whole family and a nanny to Bangkok at short notice and I just thought I'd save a few dollars by flying Air Asia. I thought to myself, what is an extra 30 minutes line time vs $350 or so all up? How wrong I was. As expected, upon landing there were three other flights inbound from Chinese cities, all jammed full and there had obviously been no coordination between Airport ops and Immigration. When I saw this, I thought to myself, "well, I have an APEC card, so I'll bend the rules a little and take the family through the Priority Lane". Uh uh, no way. The entry to that lane, now has three different, ambiguous banners that basically allow anyone who is not a single male, into the line. There is some vague banner about it being acceptable for single women travelers to use this lane. Thus there were about 8 single, young ladies furiously pumping out WeChat messages with selfies to show how bad their wait was. There were no staff to help organize the lines which is always a massive fail by the airport. It took us a little over an hour to clear this stage and we could see from the regular lines, that people were waiting much longer. I would estimate up to 3 hours, but it's hard to say for sure. I believe that Thailand still has an Open Skies Policy. They talked about trying to end it in 2015, but I guess the airlines put the moz on that. Seriously, if Bangkok expects to be taken seriously as a hub, it cannot continue to operate like this. I've recently been through those old favorites of Changi, Hong Kong and even KL and they are all much better this ridiculous attempt at airport management.