✅ Trip Verified
| I have in the past provided reasonably positive reviews in regard to this airport. This review however will not be positive. I recently used this airport for a short business trip up to Singapore, my experience was not positive. Unloading the car in the rain due to no overhead cover, how hard would it be to cover the drop off area and pedestrian crossings? Departure and check-in were fine, but that is where the positivity ends. Having to snake around building works which seem to have been ongoing for literally decades now is not pleasant. If you have the misfortune to be leaving from one of the remote gates, as I was, leave with plenty of time. The travellators are of minimal use, so generally it is a long walk. Not great if you are of limited mobility. Once at the gate don’t expect a seat if it is a full flight or a large plane. There are limited facilities at the gate, a toilet and that is it. In the main terminal itself, airside, there are very limited refreshment options, even less seats, certainly away from the eateries unless you go to the gate early and jockey for position. Lounge facilities, particularly for Air NZ, are overcrowded and overheated. Upon return I had to battle my way through a building site and the duty free once more, not seeing a clear path to the immigration gates until right upon them. Then on down to the carousel, which is a right scrum. Into the overheated building site complete with scaffold (As it has been for some years now) that is MAF clearance. Once again understaffed so queueing is the norm. It all shouts underinvestment and cheapest solutions, which are not solutions. Having come in from Singapore Changi, it was a major disappointment to arrive in my home town to such a shambles.