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Athens Airport

Customer Reviews

3 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 87 reviews
6/10
3 star Skytrax Rating
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9/10

"friendly and helpful staff"

(Greece)

Friendly and helpful staff at Athens Airport and good shopping possibilities. Clean and easy to find you way. Excellent food, friendly to children and families. I also enjoyed the airport museum.
Experience At AirportArrival and Departure
Date VisitMay 2016
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"a beautiful airport"

(United Kingdom)

Athens is a beautiful world class airport. The signage is clear and the lines are not too long. The toilets were also very clean. My only qualm was that there was barely anything after security and I didn't realise that the idea at this airport is to eat and drink etc first and then proceed to the departure lounge closer to the departure time. Nevertheless a pleasant airport and I liked that there was plenty of windows through which you could see the comings and goings on the tarmac.
Experience At AirportArrival and Departure
Date VisitMay 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"there were barely any queues"

(Netherlands)

I did not have to wait too long for the check in, and the food in the restaurants was excellent. The airport has some really good shopping outlets, as well as restaurants, and the experience of getting from the check in to the gate was very pleasant, since there were barely any queues.
Experience At AirportArrival and Departure
Date VisitSeptember 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
4/10

"impossible to lie down and sleep"

(Germany)

Seats have metal handles, making it impossible to lie down and sleep, or even sit in a comfortable way. Loud elevator "relaxing" music plays all over the place, non stop, day and night, especially at night. Some employees are very nice, others are very rude.
Experience At AirportDeparture Only
Date VisitFebruary 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

"didn't have too wait long"

(United States)

Athens Airport is small and easy to navigate. The customs and luggage area was expedient and despite the fact that numerous flights landed at the same time, I didn't have too wait long in the line. There are a lot of stores and the duty free area is really nice. The airport was also very clean.
Experience At AirportArrival Only
Date VisitJanuary 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"duty free shops plentiful"

(United Kingdom)

Access to Athens International Airport is quick and excellent road and rail service. The check in area is well sign posted. Airline check in desks plentiful as are self check in kiosks. Airside duty free shops are plentiful. Polite staff on hand. Security seemed efficient.
Experience At AirportArrival and Departure
Date VisitOctober 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"fairly small, well run and is very quick"

(Greece)

Athens airport is fairly small, well run and is very quick. The food is fairly limited and overpriced, but the same can be said for most airports. Access too and from the airport is not too bad with public transport for Greek standards.
Experience At AirportArrival and Departure
Date VisitSeptember 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

"a very convenient albeit a small airport"

(India)

Came to Athens from New Delhi on 21st May. All in all a very convenient albeit a small airport. Immigration on arrival a tad slower than departure. The area outside the airport is quite scenic.
Experience At AirportArrival and Departure
Date VisitMay 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
7/10

"the airport is pleasant and will use it again"

(Slovenia)

Athens Airport is very manageable, but it is organised in a little funny way, which was not very convenient for us. The main terminal building has a check in area and the area after "sort of security, where they just check your boarding pass". If you arrive and need a boarding pass to continue your journey, they do not have the transit area (there was nobody at the counter), so you have to go to exit to the main terminal building where check ins are. The big problem is if you have more than 3 or 4 hours until your next flight. You cannot get the boarding pass, because check in’s are working only 2 - 3 hours before your flight. If you are lucky and you travel with bigger airline, you might use the check in self machines. If you fly with smaller airline, you might not get the boarding pass on the machine. If you do not have the boarding pass, you cannot get in the airport area where lounges are. And you have to wait outside. Luckily we managed to check in online 6 hours before our flight (we do not know why it did not work before). We saw at least four lounges at Athens airport, check two and they are very convenient for longer transit. Otherwise the airport is pleasant and will use it again.
Experience At AirportTransit
Date VisitJune 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

Athens Airport customer review

(Finland)

Probably the worst transit airport in Europe. As transit passenger you might need quick transit from gate to gate. Well, this is practically impossible in Athens where the distances are long compared to the scale of the airport and no transit facilities are offered. Security check is located just before the gate in a way that every transit passenger needs to be checked again, even when walking directly from gate to gate through the "secure" area. In busy times it's taking a lot of time.
Experience At AirportTransit
Date VisitAugust 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
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