Astana Airport

Customer Reviews

No Skytrax Rating
Facilities 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 3 reviews
7/10
No Skytrax Rating
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10/10

Astana Airport customer review

Review by (Kazakhstan) 31st July 2013

Astana airport is small but very good. The staff is ok. The wifi connection works pretty well queuing times are very short. There is only a few shops in the airport but that seems to be enough for it. The exterior and interior design is very good.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
4/10

Astana Airport customer review

Review by (Russian Federation) 5th September 2011

This airport has excellent free wifi but lacks any decent shops or restaurants. I stayed in the airport for 5 hrs whilst waiting for a connecting flight. The check-in agent wouldn't check my bag through so I was stuck at the airport. The best area for wifi is on the 2nd floor. There are power-points behind the bench seats for charging your laptop. Airside there are small shops and a cafe/bar at the very end of the departure lounge where the wifi doesn't work. As a capital city airport it is lacking in many of the things one would expect. Without the wifi it would be very hard to pass the time waiting for connecting flights.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
no
/10

Astana Airport customer review

Review by 2nd November 2006

Small ultramodern terminal. Check-in was fairly efficient except for flatheads who queue-jumped. In the end I had to spread my elbows to get attention. Business-class desk not manned. Unable to check-in bags or myself to connecting flights (even on the same airline). There’s not a great deal to do in the airport whilst waiting for flights. Once airside all there is is a small bar. In theory the terminal is non- smoking though there is a separate smoking room but the whole terminal smelt of smoke most of the time I was there.
no