I did not find Antigua as bad as some but it was not exactly trouble free. Immigration took about 40 minutes bad but I have suffered worse elsewhere and the officer was polite and welcoming. Departure is rather chaotic you queue to check-in (about 20 minutes in our case) and to go through emigration (over 30 minutes) though security was cleared quickly. Once in the terminal it was crowded but had (just) enough seating. The snack bar was reasonably priced but souvenirs can be found cheaper elsewhere on the island. The good news (hopefully) is that the new terminal building is complete and due to open in the next few weeks according to locals it is much larger than the present one and looks a better design - there are several dedicated piers for large aircraft. Antigua is a great island and I look forward to experiencing the new facilities.