Adelaide Airport

Customer Reviews

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Facilities 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 52 reviews
5/10
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8/10

Adelaide Airport customer review

Review by (Malaysia) 18th May 2015

A very fine airport above average. The only downside was just the WiFi. The toilet was a bit dirty but nothing too disturbing as there were only toilet papers scattered on the floor. Other than that everything else was fine. The ground staffs were very nice and helpful. The security was also very tight but at the same time they were very polite and not rude. A good airport overall.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
10/10

Adelaide Airport customer review

Review by (Australia) 5th January 2015

Airside it looks very 60's but entering it was light and bright and modern. The signage to collect baggage was very poor and we just followed everyone else hoping they too were collecting bags. Apart from this it is an easy small airport to travel from/to and I really liked it. Sure there are not a lot of food places or shops but there are enough for the size of it. Outside there is an open space concreted not sure what that is for? You traverse it to go to catch a taxi it is easily marked however. There are huge windows while waiting for your flight that you can see the runway clearly which was really nice. I definitely think this is one of Australia's better/easier airports.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
10/10

Adelaide Airport customer review

Review by (United Kingdom) 12th November 2014

Flew in here in October and very impressed with rapidity of baggage collection and cleanliness of terminal.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
2/10

Adelaide Airport customer review

Review by (Australia) 30th September 2014

Adelaide has a small airport without many shops. Certainly no massage or gym. Security is very relaxed - no guns and is a very pleasant place to sit and wait. The food expensive but not-so-great - but this is the case for most airports. However the primary function of such a building is to arrive and depart. Although a car ramp was built several years ago allowing passengers to be deposited 3 metres from the terminal this has been permanently disabled. Now taxis and domestic vehicles can only pass from over 30 metres away. Hilariously its been mentioned that this is to prevent terrorism but in my experience Adelaidians are not this paranoid self-aggrandising or stupid. If it were true I'm sure they would beef up their security in more sensible ways. More likely a structural issue that is taking too long to fix. Unfortunately due to the long an unavoidable walk to and from the terminal from any mode of transport - the airport fails in its basic function of arriving and departing with ease.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
no
5/10

Adelaide Airport customer review

Review by (Australia) 17th July 2014

I wonder why the Adelaide airport design layout features an access ramp up to the departures level that is not used. It was in use when the new airport was first opened and worked brilliantly as I am sure it was designed to. So why the decision to abandon it? The current system of every single person and vehicle congregating in about 50 meters of kerbside is bordering on stupid. I was told it may be for security reasons. That is also hard to understand and is also bordering on stupidity.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
9/10

Adelaide Airport customer review

Review by (Australia) 4th June 2014

Adelaide Airport is one of the greatest I have been to. Its only a few years old with many airline that you know and love operating flights weekly here. The terminal looks out on to the main runway with many shops. During peek hours there is often quite a large line up to get through security but apart from that it's all good!
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
8/10

Adelaide Airport customer review

Review by (Malaysia) 28th March 2014

My favourite Australian airport. Brand new white and pretty spacious for a small airport. Well connected by the local bus service and very near to Adelaide city centre. One design flaw when people walk to the terminal from the pick up and drop off area you are exposed to the elements save for some un-practical tilted canopies that offer no shelter. The airport should have made a completely covered walkway which will be useful during the wet winter and the blazing summer. The departure counters were not many hence queues were long the ground staff like any Australian airport disinterested not helpful and tend to find faults with baggage. Security was fussy for a small airport. The departure terminal is spacious but does not have many shops. Eateries include a hungry Jack and some cafes. Tried a noodle bar the fried noodle was unpalatable and very expensive by Asian standards. Other shops were not interesting. Immigration was OK and swift. Waiting areas feels spacious well lit and with a good view of the runway and part of the Adelaide skyline. Overall a very god airport by Australian standards.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
1/10

Adelaide Airport customer review

Review by (Australia) 2nd January 2014

For a relatively new airport in a supposedly first-world Australia the airport design is an absolute disgrace no doubt designed by the public works department by people who have presumably never travelled overseas and experienced the world's best airports. Although never well designed at least the former separate departures ramp and arrivals area worked far better than the 'new improved' combined drop off and pick up area now situated across a bland concrete plaza from the terminal so passengers can experience the bitter cold wind and driving rains of winter or the scorching sun and blast furnace winds of summer - really sensible! Further evidence that the designers never even bothered looking overseas are the abysmal toilets - two large heavy doors to push and pull through with luggage and grubby taps you have to touch at the basins - so inferior to the no doors and automatic sensor taps one finds in so many airports nowadays. Hopefully you never have to arrive ADL on a large international flight as they couldn't even design the international baggage collection and customs area to function properly. After collecting baggage there is not enough space to queue for customs so mayhem ensues with people not even being able to determine where to queue for customs. All a shambles avoid if possible.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
no
4/10

Adelaide Airport customer review

Review by (Germany) 5th November 2013

Very clean and nice airport. But: Check in is without any seat and often crowded. For all international flights you must use ONE line for another screening and the pass controls. it takes a long time - even you traveling in First. That's not acceptable.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities N/A
no
7/10

Adelaide Airport customer review

Review by (Australia) 1st November 2013

Drop off requires a walk across the new open air empty Plaza which is between the drop off and the terminal and can be a problem in avoiding inclement weather at the drop off and also in reaching the departure taxi rank. The terminal was obviously designed and built by an "Engineer" as the terminal is close to the ramp requires walking down a winding slope to board the aircraft. Catering amenities are very limited though the terminal is clean with plenty of seating. Being a new terminal it could have been better designed.
Queuing Times 12345
Terminal Cleanliness 12345
Facilities 12345
yes
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