Abidjan Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 4 reviews
8/10
No Skytrax Rating
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8/10

Abidjan Airport customer review

Review by 30th June 2014

Small airport but modern and clean facility. No hustlers in the terminal unlike in most African airports. Not much queuing at check-in immigration and security. Air-conditioning functions toilets are clean airbridges and no pax busses but poor amenities: no wifi tiny duty free zone and unattractive lounge.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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Abidjan Airport customer review

Review by 20th December 2006

I frequently travel through this airport and would note a couple of problems in an otherwise nice facility. First I've arrived on another airline and been unable to get help in the transit lounge from Air I'voire even though they are my next flight. You have to get somebody to take you to the front desk through a little back hallway and tip them. Second if you go through the passport desk they have plain clothed policemen without badges who demand your passport in the luggage area without identifying themselves. The restaurant in the departure area is much nicer than the one outside the ticket area where you check in.
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Abidjan Airport customer review

Review by 28th May 2005

I've been through ABJ Airport a number of times over the last couple of years and consider it the best airport in West / Central Africa possible one of the newest. Very clean and friendly with good security. Customs and Immigration take a while to get through but post 9/11 it's no worse than in the States or Europe. Air france the main carrier to/from Europe has additional security prior to boarding the plane. Check in staff and airport Staff both landside and airside very helpfull generally very good Duty Free taking both CFA Euro Dollars and credit cards
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Abidjan Airport customer review

Review by 14th May 2005

I had to visit Abidjan this January. There is no doubt the airport is more than a pleasant surprise: One would expect the worst for any West African ariport in general and even more for this one keeping in mind that the country is fairly isolated and suffering from heavy civil unrest and at the edge of civil war keeping most western travellers and business away. In fact the airport corresponds totally to European counterparts of the same size (fairly small thus). The terminal building is very new and has been totally rebuild in a quite recent past with all confort one can expect: Aircondition normal sanitary facilities and yes all is clean and in good working condition! On arrival jet aircrafts just dock at a direct tunnel connection to the building distances are quite short. All controls are very smooth with absolutely no bribes to give to any official. While standing in line for passport control a "doctor" passes trough the lines and checks vaccinations (Yellow fever is compulsory) every where there is security passport control is smooth and efficient although every one tries to be closest to the luggage belt this also goes quite smoothly including inspection of luggage. No unauthorized people in the arrival area and nowhere unpleasant people insisting on "helping" you carrying your luggage and then trying to run away with it (apparently some people do have a sort of authorization to enter customs area for helping passengers but not insisting). Departure also is quite smooth: Check in is done in an enclosed area with identity check at the entrance so here also one is safe after checking in there is just a short way up the stairs passing customs and then to the departure hall. Here also with all normal facilities: duty free shop large restaurant area some smaller shops and sanitary facilities still clean and in good working order! Altogether thus a pleasant experience!
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