Yemenia

Customer Reviews

2 star Skytrax Rating
Food & Beverages N/A
Inflight Entertainment N/A
Seat Comfort N/A
Staff Service N/A
Value for Money 12345
Customer rating from 26 reviews
4/10
2 star Skytrax Rating
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6/10

Yemenia customer review

Review by (United Kingdom)

Beirut to Sana'a on A330. Yemenia offers a First and Economy class no Business. Odd concept as the First class hardly lives up to expectations. Pre-take off juice offered (this is a dry airline) and a passable dinner with a choice of three dishes presented on a trolley. Limited IFE mostly in Arabic but not a problem for this 3 hrs flight. Took off and landed more or less on time and the ticket price was good. Usual scramble at Sanaa airport.
Cabin FlownFirst Class
Value For Money 12345
yes
5/10

Yemenia customer review

Review by (India)

Sanah to Mumbai on A330. A full flight but the crew were efficient polite and with passable English. I had window seat 30A and the legroom was just fine. Food was good but a little dry. Inflight entertainment not very exciting some Arabic drama without subtitles. Announcements from cockpit were clear and kept passengers updated. The negative is the awkward timings of the flight which arrives in Mumbai at 4 in the morning.
Cabin FlownEconomy
Value For Money 12345
yes
6/10

Yemenia customer review

Review by (Djibouti)

Djibouti-Sana'a. There was a small delay leaving but that was not a problem as the flight is less than 1 hr. During the flight we were given a drink and a sandwich which was nice because the flight is so short. The crew members were professional and spoke Arabic and English (not French). I suppose the seats are standard for this kind of plane Boeing 737 and I had ample leg room. Also the plane was not full so I could have 3 seats to myself.
Cabin FlownEconomy
Value For Money 12345
yes
3/10

Yemenia customer review

Review by (Ethiopia)

Addis Ababa to Sana'a on Yemenia proved a dubious experience. Taking off at five in the morning meant check-in at three. Night-time seems a busy time at Addis Ababa airport as it was quite crowded. Took forever to get to the counter. Onboard settled down for a nap but woken by attendants insisting on serving a snack for breakfast. Plane almost full and seats narrow very tight legroom if person in front reclined seat. Suddenly announced flight was stopping in Aden due to troubled situation in Sana'a. Very poor information on how passengers would be shipped to Sana'a. Crew seemed as puzzled as passengers. Paid a visit to restrooms just before landing - an ugly sight. Price was reasonable and only direct flight from Addis to Sana'a so no choice really. Eventually got to Sana'a on domestic flight after a night in Aden courtesy of the airline.
Cabin FlownEconomy
Value For Money 12345
no
5/10

Yemenia customer review

Review by (United Arab Emirates)

Aden-Dubai on A310. Check-in swift and airside in less than 30 mins. Flight overbooked caused delay as ground staff sorted out rebookings for disgruntled pax. Boarding was mildly confusing as some pax did not respect seat assignments. Crew did their best to sort it out and finally got my seat. Seat pitch tight for someone over 180cm limited seat recline - good enough for 2h 30min flight would have been worse for long-haul. Video on safety procedures was running during take-off. Light meal served after take-off. Good selection of juices though only one drink offered. Cabin fairly clean but hygiene of restrooms questionable. Rule on mobile phone use not enforced by crew and several pax out of their seats emptying overhead bins while taxiing to stand at Dubai - quite chaotic.
Cabin FlownEconomy
Value For Money 12345
yes
5/10

Yemenia customer review

Review by (India)

Sana'a-Taiz B737-800 on domestic half-hour flight. Check-in the usual scramble to ward off people jumping the queue. Once through formalities bussed to aircraft and funnelled through rear door in spite of only one or two passengers in biz. Economy cabin was packed. Passengers seemed to have been given generous hand luggage allowances resulting in crammed overhead compartments and stuffed under-seats. Light refreshment cold drink served - nice touch given short duration. Cabin attendants professional though not too smiley.
Cabin FlownEconomy
Value For Money 12345
yes
4/10

Yemenia customer review

Review by (United Arab Emirates)

Addis Ababa to Sanaa. Flight leaves Addis early morning 0445 but requested to be at airport two hours before departure - making this 1h30min flight an all-nighter. Boarding called way too early leaving pax waiting almost an hour at gate before doors opened. Old A310 Economy seats 2x4x2 config had exit row so okay for space. In spite of hand luggage limits several pax carrying huge bundles cramming the overhead bins. Bit of commotion as some pax were not allocated desired seats - took a while to sort. Meal served but didn't eat as trying to catch some sleep. Lights left on throughout flight. Seats standard economy not too clean though and interior showed serious signs of wear.
Cabin FlownEconomy
Value For Money 12345
yes
5/10

Yemenia customer review

Review by (United Kingdom)

Sana'a-Paris on A330. On-time departure in spite of elaborate boarding procedures. All pax bussed to aircraft. Inflight fine choice of meal and range of non-alcoholic drinks. Cabin crew courteous with passable English. Economy cabin looked a real mess after meal service - not cleaned. Limited inflight entertainment.
Cabin FlownEconomy
Value For Money 12345
yes
7/10

Yemenia customer review

Review by (Saudi Arabia)

RUH-Sana'a return on time on both legs. RUH-SHH sector was run by the customary A319 which look tired and old. No IFE and food was inedible. SHH-RUH sector a newer A330 was used but still no IFE. Food on this sector was passable scrambled eggs and foul. On both sectors staff ensured that security procedures were adhered to which was reassuring.
Cabin FlownEconomy
Value For Money 12345
yes
7/10

Yemenia customer review

Review by (United Kingdom)

ADD-AMM via Sanaa. Overnight in Sanaa where Yemenia provide hotel and breakfast. Pleasant flight attendants and acceptable food. A good flight and a lot cheaper than competitors. I had to change this flight and put it forward by one week which was no problem and didn't cost anything to change.
Cabin FlownEconomy
Value For Money 12345
yes
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