✅ Verified Review
| Bangkok to Fuzhou return. I had no idea what to expect on Xiamen Airlines. During check-in at Bangkok, The counter was empty. The lounge in Bangkok was Air France, and more than satisfactory. The boarding was orderly and not too chaotic. The purser at the door was smiling, but when I said hello, no response whatsoever. (ot even eye contact. Boarding drinks served promptly. You can't use mobile phones (Chinese law, which is silly). There was no in-flight entertainment, so I just played my iPad. The flight attendant was polite, made eye contact and was smiling. Her attempts at speaking english were OK, she was just following the script. The previous reviews that mentioned "The meals were the same both ways" meant that both flights had the same choices. It was just a difference in entree, fish or beef. The side dishes were exactly the same. Their way of cost-cutting, I presume. After meal service, the flight attendant left a bowl of mixed nuts and my drink. The return flight was the exact opposite. Bangkok to Fuzhou sector had 30% occupancy, while the return sector had 100% occupancy. The lounge at Fuzhou airport was surprising for Chinese standards, but no alcohol! Boarding was orderly, but after take-off, a first-time flyer from the economy cabin trespassed into the business cabin and asked me "Is this seat available?" and I said no. The same unruly passenger proceeded to annoy the business class flight attendants but they dealt with him professionally. The seat was uncomfortable both ways. The Boeing 737-700 had very restrictive seating, but ample space. The Boeing 737-800 had comfortable seating, but I had to bend my head during take-off and landing since there was this bulging solid piece of rubber in the headrest. The cabin smelt of cigarettes or someone was smoking before the flight.