✅ Trip Verified
| Before making the purchase, people have to read the airline's policy on checked baggage / entertainment / foods. You get the basics - flights, and you can bring your back-pack on board (it's weight is not even specified, only the dimensions). I have read hundreds of bad to terrible reviews on this airline, and I came to the conclusion that people don't realize what a low fare airline is. First of all, I have to praise the ground services staff, working at the check in for WOW, as I have witnessed both in Miami and Berlin, how offensive and rude the travelers are, pushing the staff to let them bring an over-sized (by WOW standards) bag on board free of charge. The logic behind this is: If you have to be in Miami for a conference on Friday, you would probably not risk on taking the WOW air on Thursday, as they only fly twice per week. This means if there is a mechanical problem with the plane and they cancel the flight, they are not going to reroute you, and you are going to miss the conference. WOW will offer you a refund, or travel after 3-4 days, IF there is space. To make it on time, you have to pay more and pick the "classic" airlines, which are part of the alliances and can take you to your final destination on time. Having purchased the tickets, and having read all the terrible reviews, I have been following on WOW flights stats for flights from Reikjavik, and saw that in average, they only cancel one of their flights out of a hundred. Of course, the people who complain are always those who were on a cancelled flight. That said - if you want to travel cheap and don't care if, in worst case scenario, your travel dates will be switched by few days, take WOW. We have enjoyed - the air-crafts are new, staff are great, and you can't beat the price!