✅ Trip Verified
| Amsterdam to Miami via Reykjavík. A horrible experience! Everything seemed to be extremely uncoordinated, there was a huge delay, and when I finally could enter the plane, and I reached my designated seat, 30A, I found someone already sitting there. The other passenger was trying to explain to me that their family was split so they changed seats to get together. But he was harshly interrupted by the horrible plane crew who tried to push me around in a hurry, with not the slightest trace of politeness. They seemed to be in a hurry, but that’s not my problem. I had, at that time, just entered the plane. They put me on seat 16E instead. Again - it's not an issue for me to relocate, but the sheer impoliteness of this staff is outrageous. They didn't even offer me anything as a courtesy (what about a glass of water, since you let us pay for anything and everything!). Apart from that, a few times it occurred that the speakers were squeaking loud as if they had problems with microphone feedback. Not pleasant, either. And in general, I want to remark that having no real meal on a transatlantic flight is sheer craze! What you sell for expensive money is only roast, wheat, pizza. Not a single offer with vegetable and/or meat. I checked the food reservation for my flight back already - only a pizza is selectable. That’s nothing to choose from. I will still have to endure the flight back to Amsterdam with this airline. I hope it won't get cancelled out of nowhere, like many others have stated here. Never ever fly WOW air! They think they are hip and funny, and they say "We hope you enjoyed our service", which is a sheer farce - what service are they speaking of?