"doesn’t include seat or luggage"
A Penu (United Kingdom)
✅ Trip Verified | Budapest to Târgu Mureș booked for January 2020. They promote themselves as a cheap airline with an initial low fare, which doesn’t include seat or luggage. By the time you purchase the essential services it costs you the same as any other airline.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Budapest to Târgu Mureș |
Date Flown | January 2019 |
Value For Money | 12345 |
Recommended | no |
"encounter a 3 hour delay"
Mateusz Cieslukowski (United Kingdom)
✅ Trip Verified | Luton to Olsztyn Mazury. Overall flight experience was acceptable. However, I did encounter a 3 hour delay. Scheduled departure 16:25 actual departure 19:20. We had to sit at the airport for 5 hours, as we arrived 2 hours early before scheduled departure.
Aircraft | A321 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Luton to Olsztyn Mazury |
Date Flown | October 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"avoid at all costs"
Benjamin Irwin (Norway)
✅ Trip Verified | Bergen to Luton. Useless airline, avoid at all costs. Our flight was cancelled after a 5 hour delay. Due to this, we lost a £800 holiday, with no compensation offered. Doesn’t even deserve one star
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bergen to Luton |
Date Flown | November 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"very narrow choice of luggage"
Mikhail Kulik (Russian Federation)
✅ Trip Verified | Luton to Moscow-Vnukovo The service is superb. The negatives are, that very narrow choice of luggage: either you fly only with a small bag, either you fly with a small bag, cabin suitcase and a checked-in luggage. There is no option between. There is no boarding pass for phone and you need to check-in at the airport only.
Aircraft | A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Luton to Moscow-Vnukovo |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"sit in the exit row"
2 reviews Marco Privitera (Italy)
✅ Trip Verified | Catania to Budapest. Some days before the flight I was invited to leave luggage at the desk (if you have chosen not to bring the classic cabin baggage). A321 neo, seat 17c is comfortable with good legspace. The flight attendant invites me to sit in the exit row where there is extra space. I bought an excellent tea, staff appear highly trained and prepared. Landing in Budapest and average baggage claim.
Aircraft | A321 NEO |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Catania to Budapest |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Never again Wizz Air!"
M Garazena (United Kingdom)
✅ Trip Verified | Luton to Warsaw. Absolutely shocking check-in experience on 20 December from Luton to Warsaw. Spent well over an hour in a priority queue to drop off my suitcase. They did not have enough staff to process everyone on time. They had to pick up people “at risk of missing flights” into a separate queue- to Warsaw about 50 people needed to be processed immediately. I arrived at the airport nearly 3 hours before departure and nearly missed my flight because of the very poor service at the check in. Never again Wizz Air!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Luton to Warsaw |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"cancelled on the night of departure"
Ana Gjorova (Macedonia)
✅ Trip Verified | Sofia to Catania. The cost of the tickets (both outbound and return for two passengers) was 260eur. The flight was cancelled on the night of departure. We were told that wizzair will give us a compensation of total 400eur per passenger. After the cancelation, we booked another flight to our destination that was 180eur in total. We were paid only refund of 25eur per both passengers. The staff was very rude when we contacted them telling us that if we are not satisfied with our 25eur, we can contact a lawyer ironically said. We have lost a bunch of extra money for nothing, lost 2 night in Sofia and our vacation was ruined.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Sofia to Catania |
Date Flown | July 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"35 euro for check in at airport"
T Rashun (Norway)
✅ Trip Verified | Oslo to Budapest. They Charge 35 euro for check in at airport. On the top of that if you have a bag bigger than normal, you have to pay extra 16 euro. I bought fly ticket worth 1400 norwegian kroner But had to pay 1400 norwegian kroner extra for check in and cabin bags. The most unfortunate thing is i have four more tickets of Wizz air yet to travel. Hope they will not charge for using toilet in board.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Oslo to Budapest |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Wizz Air customer review
Carolina Azevedo (United Kingdom)
✅ Trip Verified | Luton to Lisbon. The worst airline I ever purchased a flight from. They made all the buying process as confusing as it could be .. while I thought i was paying 2 tickets for 480£ i realised by the end that this price was for 1 person with no bag and I had to purchase a bag. My husband had to buy another ticket, and just 10 min after the flight was 300£, no bag again! It is unbelievable to pay this amount for such short journey and the way the website is designed is for you to fall for a mistake and pay some more. Like when they ask you to do the check in online for not paying extra fee. I paid extra 50£ both ways to have 10kg bag. I am here in a endless queue, late for my flight and they say there is no enough staff to make the flight.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Luton to Lisbon |
Date Flown | December 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the flight was cancelled"
G Neculaeasa (United Kingdom)
Not Verified | Luton to Cluj-Napoca. After seven hours to wait at the airport the flight was cancelled. The reason? After this we should to wait 3 days more to go at the destination. No way.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Luton to Cluj-Napoca |
Date Flown | December 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |