Wizz Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 525 reviews
5/10
3 star Skytrax Rating
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9/10

Wizz Air customer review

(United Kingdom)

Luton-Warsaw return trip. This short hop was efficient and hassle free. The aircraft was clean and comfortable check-in all done online which means less time queuing at airports.
Cabin FlownEconomy Class
Value For Money 12345
yes
6/10

Wizz Air customer review

(Germany)

BBU-NRN. Bucharest Baneasa airport is easily reachable but not a nice location to be - very limited catering facilities and long queues at security. Had to check in online the day before and baggage dropping was a breeze. Bussed to plane with a slight delay free seating A320 not the newest but okay seating is very tight and cramped with no reclining seats. Luckily the seat next to me was free although the flight was about 95% full. Cabin crew announcements in Eenglish German and Romanian - English and German announcements virtually not understandable. Baggage took only a few minutes to appear after disembarking. Overall a typical low cost experience nothing special but no hassle. Overall: You get what You pay: a 30EUR flight is not a luxury-trip.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

Wizz Air customer review

(United Kingdom)

We just spent a few days in Poland and used Wizz air to get us there. All went like clockwork from booking on-line to the travel itself. The planes took off on time and all was efficient. The only criticism was that at Warsaw airport the announcements by Polish staff were not at all clear when they spoke in English so you had to keep your eye on the information board. Great price and service!
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Wizz Air customer review

(Belgium)

Brussels-Budapest. Planes new with leather seats. Our flight delayed like many people commented here yet only for 30 min. Cabin crew were nice and helpful and their onboard menu is not expensive. Budapest airport T1 is one of the best low cost airports I have seen with free wifi and helpful staff. Good value for money better than Ryanair cheaper than EasyJet.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

Wizz Air customer review

(Spain)

Madrid to Katowice Kiev to Katowice Katowice to Madrid. Newish A320s on all segments. Clean aircraft comfortable seats polite and friendly service. As with other low-cost carriers with no assigned seating the gate areas get a bit push-and-shove with people elbowing to get ahead even though except for boarding in Madrid (which was a more-or-less orderly line through an airbridge) everyone's getting on a bus to be taken to the aircraft parked on the apron anyway. Noticeably better than Ryanair throughout the whole process and for me at least on these flights a notch above Easyjet.
Cabin FlownEconomy Class
Value For Money 12345
yes
5/10

Wizz Air customer review

(United Kingdom)

Varna - London Luton. Modern clean aircraft with adequate legroom. My complaint was that the Captain switched on the seatbelt sign shortly after take off and said that the crew were unable to commence their inflight duties as we were expecting some turbulence. After an hour of near perfect flying conditions the seatbelt sign was switched off and the crew commenced the service. It seemed obvious that the crew could just not be bothered and sat in the rear galley chatting and eating.
Cabin FlownEconomy Class
Value For Money 12345
no
4/10

Wizz Air customer review

(Belgium)

BUD-CRL-BUD. A320's are okay especially the new additions to the fleet with a slightly different interior compared to the old ones. It is a usual no-frills airline so I do not have much to say about the FA's. The biggest problem with the airline is that its flights are almost always delayed (or at least on this route). It is usually operated towards mid - to late-afternoon which means delays have already accumulated during the day. I think you are lucky to get away with a 60-120 minute delay on my last CRL-BUD flight I was delayed for over 4 hours.
Cabin FlownEconomy Class
Value For Money 12345
no
6/10

Wizz Air customer review

(Italy)

BGY-SOF and BBU-BGY. Flight to Sofia delayed half an hour with no remarks shown on the monitors; plane not brand new but acceptable seat pitch and polite crew. Return from Bucharest Baneasa was on time but the boarding hall in this airport is a disgrace being overcrowded with few monitors (very hard to be read) and with no space for more than 250 persons so guess what happens when all the 4 gates are operating at the same time. Besides that it took 40 minutes to get through passport control and security checks. The plane to Bergamo was a new A320 with miserable leg room and hard leather seats. As on the onward trip all the announcements were pronounced so quickly that it was almost impossible to understand what they were talking about. Even the safety announcements were obviously made only because it is compulsory by law since they were just rushing to complete the sentences as soon as possible complying with the short time between bording and departure. When I fly with a low cost carrier I often wonder if the cabin crew would really be able to manage any kind of emergency since I do have the feeling the everything is speeded up to the very limit and this is against safety. It was my first time with this airline and I do not find them to be worse or better than the other major cheap carriers I have been on so far.
Cabin FlownEconomy Class
Value For Money 12345
no
9/10

Wizz Air customer review

(United Kingdom)

Treviso to Lviv. Seemed like a new plane. Very comfortable satisfactory legroom and very polite and friendly service.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

Wizz Air customer review

(United States)

Rome to Prague. Was very happy with the flight. Airplane clean with leather seats. The flight attendants were polite. Baggage claim was quick.
Cabin FlownEconomy Class
Value For Money 12345
yes