Wizz Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 582 reviews
5/10
3 star Skytrax Rating
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7/10

Wizz Air customer review

(Australia)

BUD-NPL. Flight on time cabin crew pleasant and jovial with passengers for the air fare paid great value and service.
Cabin FlownEconomy Class
Value For Money 12345
yes
7/10

Wizz Air customer review

(United Kingdom)

I fly every weekend LUT-BUD-LUT. Flights are pretty much on time now a few years ago they suffered a lot of problems. The crew are polite and helpful and the cabins clean but basic. All in all a very good no-frills service.
Cabin FlownEconomy Class
Value For Money 12345
yes
7/10

Wizz Air customer review

(United Kingdom)

Luton-Belgrade. It's like a game know the rules in advance. Check to see everything your going to be charged for before you pay. Always pay the £4 each way fee for extra leg room unless you are under 5 foot 4 tall it's so worth it. The hold baggage allowance is generous at 32kg but you pay for it but hand luggage is free and therefore closely watched so don't get greedy with either the size of the bag or weight (it's 10kg max). The planes are new cabin crew are polite but obviously trained to try and sell as much as they can during the flight. Ground staff were okay and overall had a pleasant trip. Only downside is Luton Airport I was embarrassed. I will pay the £3 in future to go through the priority security check I queued for 20 minutes last time not a school holiday and it was 7am! Disgraceful.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

Wizz Air customer review

(United Kingdom)

Luton-Warsaw-Luton. Cabin crew friendly and efficient plane clean and new. Seat pitch is awful and very cramped. Fortunately the seats don't recline but tall/large people should consider paying for extra legroom seats. You need to stick to the rules - check in online print passes hand baggage only etc. if you want the best deal. But I liked Wizzair and would fly with them again. Good quality for the price and much better than Ryanair.
Cabin FlownEconomy Class
Value For Money 12345
yes
3/10

Wizz Air customer review

(United Kingdom)

The booking process is very cumbersome and the hidden fees are a rip off. £5 for each leg of the journey plus a further fee for each person so a simple return journey attracts three booking fees. A scam. And then when you try to print the boarding passes the website is very clumsy and pointlessly pedantic and often doesn't work at all. If the website will not work but I arrive at the airport without a boarding pass I suppose there will be more trouble. This is not a low price airline just low quality. However I do applaud the non-reclining seats in this tight spacing. At least I do not have some selfish person reclining their seat in my face.
Cabin FlownEconomy Class
Value For Money 12345
no
5/10

Wizz Air customer review

(United Kingdom)

LTN-PRG. Despite other comments found getting through Luton very easy for this evening flight. No delays and boarded with free seating towards the end. Was asked by other passengers if I would swap several times. I was impressed by plane crew menu the price and punctuality. However the seat was the most cramped I have ever experienced and was impossible to sit comfortably in. . So despite the many positives I would not recommend wizz based on this trip.
Cabin FlownEconomy Class
Value For Money 12345
no
10/10

Wizz Air customer review

(United Kingdom)

Flights both ways were on time staff at check-in and Luton Airport and onboard were polite and friendly planes were clean and tidy and for a budget airline I was impressed.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Wizz Air customer review

(Ukraine)

Kiev Zhuliany to Simferopol. Check-in was fast however desk staff need some training of politeness. No trouble at boarding despite no allocated seat. Plane tidy and spotless. Crews were skilled and professional. Seat pitch was tight. Food and drinks were available at high prices so opted not to have breakfast onboard. Departed and arrived ahead of schedule. I appreciate their free 32 kg baggage allowance on domestic route. Seems to be the most generous in the industry for short haul flights. Overall good and consistent. And bring your own food or eat before flight.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

Wizz Air customer review

(Serbia)

I travel frequently between London and Belgrade. They are obviously a budget airline but in my experience are the best of that bunch. I've had a few delays but no more than one would expect although they're admittedly quite bad at keeping passengers informed in such cases. I think the inflight staff are friendly with good language skills. I have on occasion heard stewardesses being a little short with drunk Englishmen on stag parties (watch out for the Friday flights!) but who can blame them for that.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

Wizz Air customer review

(Netherlands)

EIN-SOF-EIN trip for 66 Euros. Good value for money outbound departed and arrived on time inbound landed 30 minutes early. Seats are tight but aisle seats are okay. Flight crew ok and general atmosphere nice no pushy sales pitch for the inflight catering. Would recommend this airline for city trips.
Cabin FlownEconomy Class
Value For Money 12345
yes