Wizz Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 548 reviews
5/10
3 star Skytrax Rating
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Wizz Air customer review

(United Kingdom)

Luton-Poznan return. Charged £68 for hold luggage on top of a not cheap ticket which never arrived until the evening before I returned. Contained my tools needed to work the next 2 days. Tiny legroom and crowded noisy plane. All in all a very bad experience.
Cabin FlownEconomy Class
Value For Money 12345
no
9/10

Wizz Air customer review

(Italy)

Staff onboard are kind and pleasant carriers are clean and comfortable. Airport staff are rude and not professional at all. There are no Wizz Air staff responsible to take info or complaints. Being a low cost company does not compromise not having any customer support or assistance at all.
Cabin FlownEconomy Class
Value For Money 12345
yes
na

Wizz Air customer review

(United Kingdom)

My flight from Bourgas in Bulgaria was due to leave at 20.20 we were delayed over 4.5 hrs and had to divert to Sofia for the crew to be changed. In Sofia all 200 of us were turfed out and put on another plane which eventually left for Luton arriving at 03.21 local time some 5.5 hrs late. At Bourgas we were given a roll but no drink by the airline and this was meant to be representative of the length of our delay.
Cabin FlownEconomy Class
Value For Money 12345
no
2/10

Wizz Air customer review

(United Kingdom)

Luton-Budapest. Punctual flight and arrived early one of the older planes so seats a little tight but ok. Return Budapest-Luton 3 hr delay due to late arrival of inbound aircraft. Seat pitch on return was the tightest I've ever experienced horribly uncomfortable.
Cabin FlownEconomy Class
Value For Money 12345
no
na

Wizz Air customer review

(United States)

Delayed our flight from Venice to Budapest because the crew didn't turn up on time and we lost our connecting flight. We had to stay in Budapest for 2 days and ended up spending $700 for their negligence. They have hidden fees they do not tell you about until you input your credit card information. Flight attendants were rude unfriendly.
Cabin FlownEconomy Class
Value For Money 12345
no
2/10

Wizz Air customer review

(Spain)

My bag was designed to be carry-on however it failed their fit test along with the bags of many other angry passengers. Rude unhelpful gate attendants. Leg room is the smallest I've seen.
Cabin FlownEconomy Class
Value For Money 12345
no
2/10

Wizz Air customer review

(United Kingdom)

Prague-Luton. The flight 1 week later than J Ezrati (USA) but with the same grievances. The carry-on allowance is pitiful. My bag was designed to be carry-on but failed their fit test together with the bags of many other seething passengers. Rude unhelpful gate attendants. The flight would almost certainly have been delayed due to their insistence on checking every bag had the flight been much more than two thirds full. Flight was fine but I (and several others from what I heard this morning) will not be flying Wizz again.
Cabin FlownEconomy Class
Value For Money 12345
no
na

Wizz Air customer review

(Czech Republic)

The airline has the smallest legroom I have ever seen I am 185cms tall and I had to stretch into the aisle. Luckily I was seated in D seat and E was free. I cannot imagine how taller people manage.
Cabin FlownEconomy Class
Value For Money 12345
no
2/10

Wizz Air customer review

(United States)

Prague to Luton. Flight was fine but it's amazing how many things they have found to charge people for. Cabin crew constantly trying to sell drinks food perfume simcards etc. The carryon limits are so small that it defies common sense. I saw a woman with a large purse that would easily fit in the overhead bin or the seat in front get rejected. The rude gate attendants and front desk staff seemed to find a way to get in an argument with everyone over their carryon luggage.
Cabin FlownEconomy Class
Value For Money 12345
no
8/10

Wizz Air customer review

(France)

Paris Bauvais to Timisoara. I didn't book for some luggage and when I confirmed my flight I couldn't add on their website some other things such as buying baggage only to call them at expensive number. I decided to squeeze things in my bag and not purchase any luggage for the flight. This time WizzAir at airport in Paris Beauvais put a special box before customs and each passenger has to fit its hand luggage in the box. The box is smaller than the one that can be found for Easyjet or Ryanair. The plane was clean crew doing its job. Not unpleasant and not fantastic neither.
Cabin FlownEconomy Class
Value For Money 12345
yes