Wizz Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 524 reviews
5/10
3 star Skytrax Rating
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8/10

Wizz Air customer review

(Ukraine)

My two short hops (IEV-SIP-IEV) on time and trouble free. Remarkably good crews tidy planes good seats but pitch tight. I didn't buy their snacks and drinks (rip off prices!). I realize that if something goes wrong low-cost would be take it or leave it but in my case I've got a good value for money. Airport handling in Zhulyany was really low cost experience but all worked and didn't cause any problem. Fight for seats didn't look great but wasn't so bad.
Cabin FlownEconomy Class
Value For Money 12345
yes
7/10

Wizz Air customer review

(Netherlands)

I have been travelling with Wizz Air twice so far and I was very satisfied. The condition of planes is excellent and it is cheap if you book at the right time.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

Wizz Air customer review

(Brazil)

London Luton to Budapest. Seats confortable and soft although leg room is tight. Cabin crew was kind and dealt extremely well with medical emergency. Flight was slightly delayed but reached destination and my bags were on it so no complains.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Wizz Air customer review

(United Kingdom)

Basically its a no frills airline and you get what you pay for. Booking early can give great prices. They have introduced fare discounts for holders of discount cards which cost £8.50. Plus side is new aircraft and generally good cabin crew. Downside is high prices for food and drink onboard. Airport shuttle transfers are good - usually 5-6 euro. Standard 32/10kg baggage is a plus for those needing it. I noticed the comments about legroom - they will usually tell that the seats in the middle by the exit doors have been reserved - I have seen this a few times so try and board last or wait till you hear the announcement boarding complete then simply move there. I have done this twice.
Cabin FlownEconomy Class
Value For Money 12345
yes
7/10

Wizz Air customer review

(United Kingdom)

London Luton to Belgrade return. Nice relatively new aircraft; punctual on both flights I welcome the absence of reclining seats as these can inconvenience the person sitting behind. My only criticism is that is that it is not possible to book allocated seats. This results in a free for all at the aircraft.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Wizz Air customer review

(United Kingdom)

LTN-KBP. Wizzair's seats are very soft and wide but the legroom is extremely tight and it would be much more pleasant if the passenger in front could not recline their seat back further restricting your legroom. Other than that the cabin crew (all Polish) were smiling well groomed and acted with professionalism throughout the flight. The flight took off and landed on time with no issues at all. Wizzair have an "Extra Legroom" option available for a surcharge I think I will take advantage of this next time I am on a 3 hour flight with them. On a shorter sector I don't mind. For the price though they offer excellent value for money.
Cabin FlownEconomy Class
Value For Money 12345
yes
1/10

Wizz Air customer review

(United States)

Flight from Bergamo-Cluj delayed 5.5 hours because of technical issues. Was given a McDonald food voucher for snack and drink but told in the departure area that it was only accepted on a different floor before passing the security check. Checked-in online but website was so slow the connection was timing out so I had to pay 10 euros for a piece of printed paper at the airport that was trashed when I was given another boarding pass. Seats are cramped and not reclining. Unless broke get a decent carrier. The price of tickets is cheap indeed but everything else is a rip-off.
Cabin FlownEconomy Class
Value For Money 12345
no
9/10

Wizz Air customer review

(Finland)

Turku-Budapest return flight flight was on time drinks on the plane affordable seat is comfortable but you cannot recline crew nice with not perfect but good english bags not too late after landing. Price was good bag costs some 10-20EUR per check in other than that the flight was all together like 60EUR.
Cabin FlownEconomy Class
Value For Money 12345
yes
1/10

Wizz Air customer review

(Poland)

I booked Katowice-Doncaster. The flight was delayed from 1940 to 0900 the following day. We were left in the departure lounge with no access to hot drinks or food during this time. A hotel was offered at 0200 but with no guarantees of when we would return to the airport and requiring us to reclaim bags etc. Information in English was almost totally impossible to find. The airline staff at the airport were mostly invisible and when present handled this totally unprofessionally. We were given a certificate by GTL Lot to prove the flight delay. I complained and received an email promising to deal with it. A month later nothing. A further email got a reply "fill in our form" - I had! The staff are obviously incompetent and poorly trained.
Cabin FlownEconomy Class
Value For Money 12345
no
9/10

Wizz Air customer review

(Germany)

HHN-KTW-HHN. Very low fare (30 EUR return) payment a little complicated if you want to wire (cheaper than credit card). HHN-KTW slightly delayed airplane and seat pitch acceptable for a low cost carrier buy on board affordable). KTW-HHN operating while major carriers had flights cancelled due to snow. Boarding punctual departed 1 hour late due to air traffic restrictions. Would use them again. Much better than Ryanair.
Cabin FlownEconomy Class
Value For Money 12345
yes