Wings Air

✅ Trip Verified | Two times using this airline, two times flights have been delayed. There’s no information or communication with the passengers whatsoever. First flight was delayed by 2 hours and then we were in the tarmac for over 30 minutes with no aircon in the muddles of the day. Very old plane with not functioning aircon. Second time plane has been delayed for one hour. Avoid if you can!

✅ Trip Verified | Our flight is initially scheduled to leave on 9:20am, that was delayed and changed to 12:30 pm, and it was dealyed again to 1:15pm. They packed all the passengers into the aircraft before it took off and the AC was not on.. i feel extremely suffocated and hot inside the plane with very poor ventilation inside. This is inhumane and also we have lost the whole day of our time in Lombok due to their flight delay. I will never fly again with them

✅ Trip Verified | The airline is convenient for the short trip between Bali and Lombok with few other carriers on this route. There are regular flight schedules. Due to passenger volume, a twin propellor plane is used, which are never as comfortable as a jet. Overall, I am happy the service exists however on this leg of the journey the plane had been sitting on the tarmac for a while and the air temp inside was extremely hot and even when in the air, the air con was substandard and the cabin temperature was still warm to hot. As is common with propellor aircraft, there is no aero-bridge which on this flight meant cross through 2 rows of planes to get to the bus. Both Air Wings flight departed and arrive on time which is good.

Not Verified | Charged double for baggage handling, AUD$230. Flying from Bima Sumbawa to Denpasar Bali via Lombok. I didn't get off the plane, neither did my surfboards and bag but Lion/Wings Air charged me for baggage handling twice. Baggage was more than the flight itself. If you fly with someone else, do it.

Not Verified | This local airline is expensive compared to other local airlines. To our surprise when we checked in at the airport they told us that we needed to pay extra for luggage. Cost the 3 of us an extra $AU 125. Check in took almost 1 and a half hour. Cabin crew did not have a smile as though they did not want to be there. We flew Citilink that was much cheaper and included luggage. Avoid this airline at all cost when travelling in Indonesia.

Not Verified | I was flying with my two little Kids. Although according to Boarding Pass Boarding should have started at 09:50, the Crew announced the final Call at 09:38. When we asked why the rush, they screamed at US If we want to fly we should get Info the Pläne right now. No Service at all by Ground Crew and very rude to all passengers.

Not Verified | This airline is very unprofessional they just don't want to admit their mistakes and help. They have changed my time of departure 3 weeks before my flight and did not let me know i have figured it out just day before my departure. Thanks to them I have missed my international flight paid 1500 euros more. Until now no one has admitted their mistake no one has apologised. And no one wants to help. Clearly they are ignoring my messages and also clearly they dont see my point of if i get confirmed tickets you have to let me know for any change. If they would let me know i could change my international flight before and I wouldn't end it up paying extra money!

Not Verified | They have changed my time of departure 3 weeks before my flight without letting me know, I missed my international flight, spent extra 1500 euros because of that, also another flight had 12 hours delay, we lost our paid hotel because we weren't able to get to the hotel on time. They are extremely unprofessional, useless and rude. Don't want to pay me compensation even if its clearly their mistake for not letting me know for reschedule timing of mine confirmed ticket.

✅ Trip Verified | Kaimana to Manokwari. Plane left 7 and arrived 5 minutes late - really on time in this part of the world. The check in staff were very flexible about cabin luggage size. On board, seats were reasonably comfortable and crew pleasant.

✅ Trip Verified | Manokwari to Kaimana. Flight was 15 minutes late to depart. Check in staff very lenient about size of hand luggage. On board seats were fine, aircon good, cabin crew helpful. No food or drinks available even for purchase, but who needs them on a short flight anyway? Overall a smooth flight.