Vueling Airlines

Absolutely horrible plane, dirty, seat trays cracked and broken, arm rest duct taped together. Boarding was crazy. Check in staff in Malaga airport rude and unprofessional over one kilo over weight between 2 passenger luggages which we ended up paying for. Before you opt for the so called low fare with fine print and tons of restrictions, check your other options. And the only reason I am giving a 2 rating is because the flight took off and safely landed.

Vueling Airlines had double booked 14 seats on our flight. This meant the last 14 passengers to check in did not have a seat on the plane. I had booked my seat on this plane 8 weeks ago. Vueling Airlines told us we had to check in as normal, go through security to the departure gate and hope passengers did not turn up. In the end 4 passengers failed to turn up, so their 4 seats were given to 4 of the 14 people who were on standby. I was lucky and got on the plane. The remaining 10 (very unhappy passengers) were left at the gate. The next flight to Edinburgh was the next day. I don't understand why an airline would treat people like this. Taking people money then shafting them.

Boarding of our Vueling Airlines flight from Rome to Malaga was to begin at 14:50. At this time no gate was declared yet. The whole process of not actually telling you which gate you are taking off at until the last minute creates chaos. At 15:00 the gate was posted followed by a crazy dash of people to line up. The line extended down the hallway. The boarding process was complete chaos. I paid extra money for an up front seat 2E/F. Upon boarding the first three overheads (where our seats were located) are closed for equipment and various things, and the overhead which is behind our row is reserved for Excellence members. We paid extra for a seat in row 2 and had to go to row 10 to store our luggage and the having to wait until the aircraft had completely deplaned to go back and retrieve our luggage. After sitting down, two gentleman began to argue loudly in the row in front of us as seemingly the one man put all of his bags in reserved overhead leaving no room for the other mans bag. After that situation calmed down then an argument started on the jet bridge involving yelling and screaming that lasted for 30 minutes with two and three flight attendants joining in the shouting and the captain joining in as well. As soon as the plane took off, the crew at the front of the aircraft shut the curtains and isolated themselves from the cabin for the first hour of the flight.

Cardiff to Barcelona return with Vueling Airlines - they got us there and back and didn't lose our luggage. Outward we were 30 minutes late, inwards it was one hour, not too bad as long as you are not dependent on connections. On the outbound flight we had what must be the oldest plane in the fleet. It had ashtrays in the arms. The seat in front was broken and would not lock in the upright position so I had the person in front practically sitting on my lap. Luckily there were empty seats so he was moved. Otherwise it would have been totally unacceptable to fly like this for 2 hours. The return flight was on a much newer A320 with the new thinner leather seats. Although still tight for leg room it was a bit more comfortable. The only reason we continue to use this airline is because it's the only one that flies to BCN from our local airport. Vueling is not so much a "Low Cost Airline" as a "No Frills Airline". Don't expect much because you don't get much. The only thing you can rely on is that they are unreliable.

I travelled with Vueling from Reykjavik to Barcelona. The plane was 45 minutes delayed, and the state of the airplane was a complete disgrace. Trash from the previous passengers was not removed, rubbish under seats and in seat pouches, and the airplane toilet was terrible. It is unacceptable that you don't clean an airplane before returning it to it's home. Our hand luggage had to be stored 5 rows down the plane, there was no space. This was far from convenient. The plane was so small that I could not move in the middle seat, not at all. My boyfriend and I are quite tall, which means sometimes we can't sit comfortably during flights but now our necks and heads weren't even touching the top of the miniscule seat! Our knees were touching the seat in front with sitting up right, it's that small. When the two people in front of us reclined their seats without asking it became physically impossible for my boyfriend to sit in his seat. This is impossible for a person over six feet tall to sit in such a tiny seat, made more impossible due to space reduced further by passengers in front reclining back with zero consideration for others, and staff unwilling to do anything about it when alerted to the issue. Booking my flight with Vueling was based on great experiences I had three years ago with Vueling service but now it feels like I traveled with a budget airline that doesn't care about its passengers. Except that it's not budget at all, since I have paid 858 for two single tickets for this flight.

First time I flew Vueling and this low cost airline does it’s job brilliantly.  The plane was a new A320, seats were comfy with plenty of legroom, although I did pay extra for this. The buy onboard food options were great and also healthy.  An efficient operation and a pleasure to fly with, and the website was super easy to use.

We were worried about our flight with Vueling Airlines due to the reviews we had read. We stuck with our original booking and are happy we did. The check in, flight, the departure times etc were all as advertised. Very happy with our service, we left on time, arrived on time and our bags were there to meet us. We were very happy with Vueling Airlines service and highly recommend them to everyone.

After reading reviews of Vueling Airlines, I was prepared to be delayed, ignored by cabin crew and luggage-less. Delighted to say, Vueling gave us no problems. Boarding commenced half an hour before taxiing, takeoff on schedule, and arrival within ten minutes of advertised time. Cabin crew were courteous and efficient. The aircraft was well maintained. This is our first trip with Vueling. Would choose to fly Vueling Airlines again.

Edinburgh to Barcelona return. My second time flying Vueling Airlines this year and positive comments for both flights. Flying on their excellence fare guarantees a front row seat with middle seat empty. Priority boarding both ways and unlimited alcoholic or soft drinks as well as other food from their menu. Check in was quick and extremely friendly crews both ways. Dedicated check in desks for at BCN, fast track security, access to the business lounge. Both flights on time and early landing into Edinburgh, ironically delayed as the airbridge had a technical fault!

Connection time was too tight in Barcelona so I missed my next Vueling Airlines flight. Got a flight to Turin, then Naples on another airline after long queue. Needless to say no bags. We were staying in Positano so a long trip in hire car. Could not contact anyone by phone, even used local people to try in Positano. After 4 days website showed bags were being redirected but didn't arrive. Finally spent 180 euros to go to Naples after 6 days to get bags in lost property.