✅ Verified Review
| Munich to Rome. The flight Munich to Rome went without a problem and although we didn't do the online check-in, we received good places at the emergency exit with a lot of space for our legs. But the flight back to Munich turned to be a horror. Queuing in the line for a check-in in Rome Airport, the Vueling guy behind the desk says "Sorry, the flight is overbooked". What do you mean, overbooked? There are no seats for you on this plane. To be precise: in our plane there were 186 seats and 191 tickets sold for a flight VY6296. We were asked to go to the gate and wait until everyone is seated and maybe there are free seats. So we waited, and then heard our names and an invitation to enter the plane. Sadly, Vueling personnel at the gate and Vueling personnel in the plane could neither count nor talk to each other. After we were standing in the plane in front of all the passengers, it became clear that there are 2 of us, but just 1 free seat. So one of us could fly and another should leave the plane. We asked to leave together. A captain came out and excused for Vueling. We had to leave the plane with the whole plane looking at us as criminals, quietly accusing us of a plane delay. We returned to the gate to hear the news that the next Vueling flight to Munich is in 24 hours. Vueling offered us a flight to Barcelona, a stay over there and a morning flight to Munich. And they do not cooperate with other airlines and could not put us on the different company’s plane leaving for Munich in an hour. Surprisingly, the whole process of getting vouchers for a flight to Barcelona, hotel transfer and so on went super smooth. Finally, we landed in Munich on the following Monday at 10 am, being late to work, exhausted and hungry. Vueling assured us that we will get 250 Euro compensation per person, which is, first of all, hardly covers nerves, stress and lost 12 hours, and secondly, let’s see whether they will transfer this money at all. But all's well that ends well, just never fly Vueling again.