✅ Verified Review
| Rome to Paris Orly return. I had two wildly differing experiences in and out of Paris Orly on Vueling. Inbound was satisfactory, being it left on time and was relatively comfortable. It was an A321 which seemed newish, even if it was a bit grubby. I was hungry and was one of the few people who opted for any service, and had a "hot sandwich". No-one would be suprised to hear it was expensive and disgusting. Nor was it hot. Lesson learned. Outbound back to FCO was completely different. En route to airport received text advising delay of 80 minutes. I had already wrapped up everything for the day, but yet to get on the train to Orly so spent some time over a slightly longer lunch. When I got to Orly, boards said it was all on time but I continued to get text messages which had pushed out departure further which was confusing. Boards were updated eventually but different to my text advice. Stated boarding time cand went, by now everyone was in a queue waiting to board and we were now running about 2.5 hours late. Boarding started but then we were kept standing in the airbridge for about 45 minutes. Then we were all sent back to terminal, as there was a technical fault with plane, to await further instructions. An hour or so of confusion ensued. Vueling team on the ground seemed as bewildered as the passengers, and just looked like they wanted us all to go away. I got text updates for 8PM departure. By 8 clock we were still in terminal. Around 8.30 we boarded again. We then sat on the plane until 9.30 and finally left. The plane was dreadful - a filthy banged up A320. Flaking paint, dirty side panels, sticky windows, grubby tray tables, chewing gum stuck in the carpet. Very tight seating. Crew arrogant and lazy. The two male crew were particularly unpleasant. Flew the trolley down the aisle avoiding eye contact. I was suprised that with a five hour delay they didn't even attempt to placate passengers with a glass of water or anything. We got to FCO 5 hours behind schedule.