✅ Verified Review
| Malaga to Oran via Barcelona in July 2016. The day before my flight, I received an email from Vueling telling me I could check-in online, something I never do because I prefer checking in at the airport and be sure everything is right. I showed up 3 hours before the departure time. My flight was not announced on any of the screens and I thought it was because I was a bit early. After waiting for an hour and starting to see flights that would depart later than my flight, I decided to go to the Vueling counter and figure out what was going on. To my surprise, the Vueling employee informed me that my flight had been canceled and rescheduled to 3 days later. I was in total shock, they said they sent me an email but I showed them the confirmation email they sent me and they did recognize their mistake. However when I asked if I could be put in a hotel because I had to wait 3 nights in the airport, I was denied and told I could file a complaint and that the airline reserves the right to cancel any flight they want for whatever reason and that I agreed to those terms when I bought my ticket. In short, I was stranded in the airport for 72 hours. I have been asking for a compensation they owe me according to international laws for 6 months, and I have been told twice that they sent me the money, then there was a mistake, then they sent me the money again and I have to wait another 15 days (I highly doubt they sent anything and I'm pretty sure they will again tell me that there was a mistake and they could not transfer the funds).