Virgin America

Food ordering system from the screen was down. Heard the flight attendant saying she disabled the system for a break. You have to pay for your first checked bag. Red Entertainment system great with plenty of movies on demand. I don't really care for the mood lighting wifi on every flight but it didn't work either.

JFK-LAX in Economy. Uneventful flight - very punctual but you have to pay for everything. A good budget airline with innovative ordering from your screen. Crew cheerful baggage available reasonably promptly. I would use them again but may prefer the First Class cabin to experience the whole thing.

Virgin is a very good domestic choice. Staff are friendly smart and helpful. People seem to take pride in their work and have helped with every concern I have had. Their Economy product is very good quality yes you pay out of pocket for everything but it's worth it.

LAX to DFW. The plane a new A320 was pretty full. The crew were very good. Great entertainment system with wifi and satellite TV. You could order snacks and drinks from your seat via the IFE system. Nothing was too much bother for the staff. A nice touch was the Pilots coming out of the cockpit at the end of the flight to thank everyone for flying with them.

SEA-LAX Economy. Nice new plane (A320) pink and blue lighting made for a very pleasant ambience. Flight attendants were very friendly. Great value product.

Flight from Orlando to San Francisco. First time flying with Virgin America. The aircraft was an A320. Well maintained extremely clean not a single piece of trash or anything on the ground. I love the IFE you can just select a movie and watch it. You also have music games and live TV available. Food was great and the flight attendants were fantastic. I especially like the RED system where you can select something that you want to eat or drink and a couple of minutes later one of the flight attendants brings it to you. It's great value for money and I definitely recommend it to anybody who considers flying with them. I am 100% positive I will be flying them again.

MCO-SFO-MCO. Great flight and great service. Love the wi-fi and that you can order food/drink from your seat. Virgin America bring back the enjoyment of flying. Look out legacy carriers.

Fantastic experience on both legs A319 Las Vegas-NYC and NYC-LAX on A320. Clean newish planes mood lighting comfortable leather sets and decent legroom on a domestic route. Was very impressed with the captains speech in full view of passengers solid service and the ability to order snacks throughout the seat through the RED system. The IFE was more than generous with numerous free programs and fairly recent movies to purchase. Friendly ground crew at all locations and the male FA's were far more restrained than the Australian FAs we get with Virgin Australia. Americans finally get a domestic service that Australians have had for years.

SFO-LAX-SFO. First time flying Virgin America and it was a great experience. The website was simple and easy to use. The FA's were extremely courteous and polite and the pilots were funny. The A320 had great legroom the cabin was well maintained and the IFE was had lots of music movies games and live TV. On the way back I asked to be put on standby for an earlier flight and the gate agent did it for me in a polite and respectful manner none of the nonsense you get from United or American. And considering the price they offer I definitely will fly Virgin America in the future.

What a great experience! I flew from SFO-Orlando Florida. My seat ended up being between two rather large women and the one on the aisle was unable to stand up to let me get to my seat. The steward decided with me that rather than embarrass the aisle passenger we would wait until the plane was loaded and change my seat. I was moved to the front bulkhead seat given a free sandwich for the inconvenience I experienced (which to me was not an inconvenience at all). Well done Virgin America! You took me back to a time when an airline passenger was important and treated very well!