Utair Aviation

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 7 reviews
8/10
No Skytrax Rating
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8/10

Utair Aviation customer review

Review by (Switzerland) 8th June 2014

I returned this week from Tyumen to Munich. Another B-735 this time with vintage business cabin and seats. As I was alone in the section I missed the European-style seats that would have allowed me to completely lie down instead of sitting with a 135° recline! Crew were smiling and helping with more polyglot aptitudes than during my preceding flight. Excellent tasty lunch with Sardinian (I checked) red wine. Take-off and landing right on time. I shall not hesitate to fly with UTair again.
Cabin FlownBusiness Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
8/10

Utair Aviation customer review

Review by (Switzerland) 2nd June 2014

Flew last week from Munich to Tyunmen (TJM / Siberia). B-735 with European-style business cabin (middle seat free). Smooth check-in; my coat was taken by a smiling attendant but no help to put my 8-kg luggage in the locker. No entertainment during the 5 1/2 hours journey (red-eye) but more than decent meal with appetisers and good (Chilean?) wine. I hope that my return flight in two days will be at least as peaceful although the linguistic capacities of the crew should be improved.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Utair Aviation customer review

Review by (Greece) 19th August 2013

ODS-IEV on a new ATR having small screens for the safe announcements and you can see some comics during the 1 hour 15 minutes flight. Flight was full but service was ok - they offered refreshment. Staff were very friendly and we were on time. Overall very nice experience.
Cabin FlownEconomy
Value For Money 12345
yes
8/10

Utair Aviation customer review

Review by (Colombia) 29th November 2012

Vnukovo-Irkutsk. An eventful and enjoyable flight. Everything went smoothly. Vnukovo is the closest airport to the city centre and it has also a convenient train connection (the train departs from the Kievsky train station). This helps to avoid the usual heavy traffic of Moscow. UTair uses a new terminal A which is quite handy. It is likely that UTair is the only airline which uses a wide-body B767 on this route and the plane seems to be a relatively new and well-maintained one. Friendly flight attendants the flight was on-time onboard catering is not superb but it was OK. Would fly them again.
Cabin FlownEconomy
Value For Money 12345
yes
6/10

Utair Aviation customer review

Review by (Ukraine) 7th August 2012

I had two short hops between IEV and DOK. Planes brand new ATR. Seat pitch is so so no recline. Overall comfort level was ok. They served a snack which looked uninspiring so I skipped it. The free bar service only consisted of soft drinks. Flights out and back were on time. Considering very reasonable ticket prices will use again for flights up to 2 hours long.
Cabin FlownEconomy
Value For Money 12345
yes
5/10

Utair Aviation customer review

Review by (Russian Federation) 11th October 2011

Moscow to St Petersburg. Flight was OK food was better than MANY airlines for flights that short. check in for the flight was awfully organized. Several registration points were shared between a number of UTAir flights but obviously weren't enough as there were crowds of passengers. The personnel were slow: I spent about 30 minutes in line. The business class point was empty but the lady who worked there refused to register anyone else even late passengers and just kept reading something. It was not before people had started calling for the representative realizing they were being late for boarding that the situation improved more or less. I arrived 3 hours before the flight and finally managed to register only 10 minutes before the registration was closed.
Cabin FlownEconomy
Value For Money 12345
no
9/10

Utair Aviation customer review

Review by (United Kingdom) 22nd December 2010

Tu154 Moscow- St Petersburg. Creature comforts not up to modern aircraft standards but superb real experience. Food quite good and service good. Do it before the Tu154s become a thing of the past!
Cabin FlownEconomy
Value For Money 12345
yes