US-Bangla Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 4 reviews
5/10
No Skytrax Rating
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7/10

"my experience was satisfactory"

(Bangladesh)

Trip Verified | Cox's Bazar to Dhaka with US-Bangla Airlines. The check-in process was smooth. The plane arrived exactly on time. But had to refuel for 15mins. We were on a full family trip. The staff was friendly and helpful. The seats were a bit tight and narrow. Food was average. Landing was smooth. We got our baggage in time. I don't know about others, but my experience was satisfactory.
AircraftBoeing 737-800
Type Of TravellerFamily Leisure
Cabin FlownEconomy Class
RouteCox's Bazar to Dhaka
Date FlownFebruary 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"very rude, very unprofessional"

(United Kingdom)

Trip Verified | Sylhet to Dhaka. Absolutely awful probably the worst airline, very rude, very unprofessional, don’t know how they can be so rude towards customers. I was at Sylhet at 11am and had a domestic flight at 2:05pm, we had to wait 5 hours. We ended up missing our international flight and they put us in a very nasty hotel.
Type Of TravellerFamily Leisure
Cabin FlownEconomy Class
RouteSylhet to Dhaka
Date FlownJanuary 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"unprofessionalism is really disgraceful"

(Bangladesh)

Trip Verified | Dhaka to Jessore. It was really a bad experience when the plane started to take off and after a while there was problem with the flight’s fan or whatever there were some technical issues and then they stopped on emergency basis and later on after a while they started with the same plane though they told us to shift in a new one. After going a little further the plane again stopped at their runway due to the same problem. Then they shifted us to a new plane. The matter here is their unprofessionalism which is really disgraceful. I really would never like to fly with them again.
Type Of TravellerFamily Leisure
Cabin FlownEconomy Class
RouteDhaka to Jessore
Date FlownNovember 2017
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
10/10

"friendly and smiley flight attendants"

(United Kingdom)

Verified Review | Dhaka to Jessore. I find the name of this private airline in Bangladesh a bit funny. Other than that no complaints. Arrived at the domestic terminal in Dhaka 7 minutes before the scheduled morning departure due to being severely delayed due to road traffic. The check-in desk completed all formalities, rushed us through security, had a limo ready for us to escort me and my partner to the aircraft at the remote stand. The flight left after our boarding and exactly on time. I have never experienced this kind of dedication and professionalism with an airline. The flight to Jessore lasted 25 minutes onboard a clean and attractive Dash-8 Q400 and we were served a sandwich, cake and a water bottle by friendly and smiley flight attendants. The return flight to Dhaka a couple of days later was just as good but we made sure we arrived promptly for check-in this time. We were served a mini burger, cake and water bottle.
AircraftDash-8 Q400
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteDhaka to Jessore
Date FlownJanuary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes