| The flight from Kiev to Tel Aviv was delayed by about an hour and a half. You can print your boarding pass at a self-serve counter in Kiev which is nice if you don't have access to a printer (the queue for check in is long because of the extra security). The security personnel were very friendly and professional. The aircraft was clean. I got a salad which was tasty and inexpensive. Legroom is very tight, my knees were touching the seat in front of me. The crew were friendly and proactive with customer service but lacking when it came to safety and controlling passengers. During the safety check they ignored a man talking on his phone as we taxied. On landing in TLV many people started running down the aisle and opening the lockers while we were still braking on the runway! The crew didn't say anything for a few minutes which only encouraged it. Even when they did make an announcement it was ignored and they took no further action. I would avoid flying them again, particularly on this route where fares are cheap anyway (on the way to Kiev I flew with Aegean for only a slighter higher fare and they were excellent).