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UP by El Al

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2 reviews
6/10
No Skytrax Rating
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9/10

"seat comfort in Economy Plus good"

(Canada)

Berlin Schönefeld to Tel Aviv. Fast and efficient check in, flight on time, very friendly crew. Clean plane, seat comfort in Economy Plus good. Compared to Up's competitors on this route Up has the best flight schedule. Have flown Up repeatedly in Economy Plus and never disappointed.
AircraftBoeing 737-8
Type Of TravellerCouple Leisure
Cabin FlownPremium Economy
RouteSXF to TLV
Date FlownMarch 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
2/10

UP by El Al customer review

(United States)

They charged for everything, including printing your boarding pass and carry on bags. Nice crew when I got on, but uncomfortable and flimsy seats. When an woman kicked my seat, it went forward and was locked in the upright position for the rest of the flight. We were delayed for an hour on the ground, and there was no announcement as to why - the crew served free water. After departure, the flight attendants went down the aisle with a cart of food for sale. We were sitting toward the back of the aircraft, and when the flight attendants got to us it turns out that they were out of everything except for cup noodles. A nice airline would have got on the intercom and announced it to everyone regretfully. There was no inflight entertainment and no wifi.
Type Of TravellerFamily Leisure
Cabin FlownEconomy Class
RoutePrague to Jerusalem
Date FlownApril 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no