✅ Verified Review
| Washington to Barcelona with United. It is generally true for United that things were better in pre-Continental merger but it all ain't that bad either. I have flown the B767-400ER and B777 on several transatlantic routes this summer in both classes. I was surprised at how much more comfortable the B764 was as compared to the B777. The B777 felt packed (3-3-3 configuration in coach and awkward backward facing seats in business), while the B764 felt very spacious, clean and modern (2-3-2 in coach and 2-1-2 in business, all forward facing and not too many seats, so quieter). There were also no bothersome IFE equipment boxes under the window seats in coach. I would recommend searching routes that operate the B764 over the B777 - I really believe it is superior in terms of cabin layout and passenger comfort. BusinessFirst very comfortable flat bed seats (I am 179cm). Food quality ok, the main course was very good (beef with steamed vegetables) as well as the cheese and desert (nice detail they cut the cheese at your seat, so it feels fresh). The starter salad was very uncreative and plain bad actually, and no olive oil option as a dressing. But OK, it's an US airline so just don't expect any proper food to come out of that. Food in coach was also good with 3 separate serving rounds for appetiser, meal and desert+coffee. Great idea to hand out water bottles before the sleeping phase of the flight. Next time I will opt for the express dining option in business, as the full dining service takes so much time that you have little left for sleeping. Some people argue the seat configuration in business should be 1-2-1 rather than 2-1-2, but I disagree, while 1-2-1 is perfect for solo business travelers as everyone has isle access, I feel that when traveling with my partner (or any other person) I want to sit together by the window, so 2-1-2 does make sense to me. The business experience in United may not be up to the standards of European and Asian carriers, but (at least on my flights) you also pay less, so I think it offers great value for money. Would fly in United BusinessFirst again, but preferably on the B764.